Caliber - Spring Hill

4.8 (401reviews)
94%
2004 Sandia Court,  Spring Hill,  TN  37174

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (401)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with repairs often completed ahead of schedule and vehicles looking like new or better than before. The communication throughout the repair process receives outstanding feedback, with regular text and phone updates keeping customers well-informed. Staff members are frequently described as professional, friendly, knowledgeable, and going above and beyond expectations. The quality of repairs is highly regarded, with many customers noting flawless workmanship and attention to detail. While most experiences are overwhelmingly positive, some customers mentioned minor issues with paint quality, alignment problems, or communication delays that required follow-up visits.
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"On time and the repairs were perfect. Looks better than new!"
"... helpful answering my questions about the process. The work was quick and well done, just like new. 1010 experience, would recommend. 👍" Read more
"Caliber took excellent care of my vehicle and repaired damages from a collision exquisitely."
"Caliber was professional and did quality work. Thanks!"
"... challenges with the finish along the way. However, the team continued taking the truck back into the shop until the results were acceptable. While I can still see ..." Read more
"Was done a whole day earlier"
"Vehicle was ready sooner than originally targeted"
"Earlier than promised by a few days"
"They did a great job and well ahead of schedule! Thank you!"
"It was ready 4 days early."
"Excellent communication"
"Outstanding job!!! Customer service is amazing plus great communication. I assume this one of the flagship centers"
"Amazing job! Very efficient and communicative. The wait was worth it and I would totally recommend ..." Read more
"Best communication Ive seen"
"... saying the repairs were coming along nicely, but the messages never included any real details. When the truck had to go back into the shop, the ..." Read more

My Experience

Very pleased with the work done to my car after it was hit and run in a parking lot. I was updated the entire time my car was with them. It was even completed before the original estimated time frame. The staff was very kind and answered all my questions.

My Experience

It was a seamless process. The ladies were very nice

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My Experience

Friendly and professional.

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My Experience

Thank you for doing a fantastic job on the repairs of are Ford Expedition your experience and attention to detail shows in the work that was done and completed in a timely manner. Thank you PO US Navy.

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Great job

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My Experience

My Experience

The woman at the front desk was fantastic and wonderful to interact with. Best customer service I’ve received in a long time.

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Tape residue left on multiple surfaces. Obvious misalignment on lift gate paint chipped on original parts after repair.

Customer Service

Returned Clean

My Experience

We were very pleased with the work that was done on our car. The people we talked with at Caliber Collision we very helpful and kind.

My Experience

The team was amazing. Highly communicative and kind. This was my first time having a car repaired after an accident and they helped me through every part of the process.

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Your staff was phenomenal and kind. They kept me informed and made the process incredibly smooth.

Customer Service

They are great representations of your company and made my experience great!

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Repair Quality

The repair turned out great! It looked like nothing ever happened, the team also washed my car and cleaned the inside, which I was not expecting but was pleasantly surprised. I will definitely go back to caliber collision for future repairs.

Customer Service

The front desk representative was very kind and attentive, I really appreciated her help.

Returned Clean

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Repair Quality

I have a leak underneath the passenger side of my driver.Door I don't know if that's ac.Or what?

Customer Service

Leak underneath don't know if it's AC

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Returned Clean

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Returned Clean