Gerber Collision & Glass - Thompson's Station

4.9 (1,038reviews)

98%

(615) 614-2019

1500 Thompson's Station Rd W, Thompson's Station, TN 37179

98%

See Photos

1500 Thompson's Station Rd W
Thompson's Station, TN 37179

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Thompson's Station

See Photos

1500 Thompson's Station Rd W
Thompson's Station, TN 37179

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 81 years, 4 years at this location.

Gerber Collision & Glass - Thompson's Station offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (1,038)

Sort By:
Newest
Rating

894 Customers Rated

5 Stars

73.6% Complete

(764)
4 Stars

7.2% Complete

(75)
3 Stars

2.6% Complete

(27)
2 Stars

0.6% Complete

(6)
1 Star

0.7% Complete

(7)
< 1 Star

1.4% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as restoring vehicles to like-new condition. The team received high marks for professionalism, friendliness, and making the repair process stress-free. Communication stood out as a major strength, with customers appreciating proactive text and email updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional delays in parts availability, residue left on windows, and isolated instances of incomplete repairs requiring return visits. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... time Ive used this amazing company and every time your customer service is fantastic and the work you do is some of the best Ive seen. Id highly recommend you guys to anyone." Read more

"Very professional, very knowledgeable. Stellar quality work. I would definitely recommend them."

"... beyond the call of duty to meet all expectations! The project was finished ahead of schedule. The finished product was factory perfect!" Read more

"My truck came back and looked like nothing had ever happened to it. If I ever need body repairs again, I will definitely use Gerber."

"Long line with what appears to be an air pocket along the bumper and a short line on the left side."

"Excellent communication- completed the job earlier than the original estimate."

"Was ready early, thank you!"

"They told me it would take a little over a week and it took 5 weeks. Every week they had a new excuse as to why it was taking longer. Picked up the car and there was a new ding in the ..." Read more

"... told they were taking care of, no one calls us, and we have going on the 2nd month with no car for what was minor damages. yet he made an effort to call out our Minor inconvenience ..." Read more

"My vehicle was repaired a full 7 days before the original estimated completion date. Exceeded my expectations!"

"The communication via text on the status of the repair was oustanding; nothing short of excellent in my opinion. Plus the convenience of Enterprise ..." Read more

"A+ communication!"

"Very poor communication. Over promised and under delivered. Had to repeatedly call to get any information and ..." Read more

"... what they promised. There was a delay in parts and they immediately contacted me to tell me there was a change to the schedule, not what I wanted to hear, but fully understand ..." Read more

"Excellent communication from beginning to end, in person, on the phone, and via text! From the first phone call, to our departure with ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... time Ive used this amazing company and every time your customer service is fantastic and the work you do is some of the best Ive seen. Id highly recommend you guys to anyone." Read more

"Very professional, very knowledgeable. Stellar quality work. I would definitely recommend them."

"... beyond the call of duty to meet all expectations! The project was finished ahead of schedule. The finished product was factory perfect!" Read more

"My truck came back and looked like nothing had ever happened to it. If I ever need body repairs again, I will definitely use Gerber."

"Long line with what appears to be an air pocket along the bumper and a short line on the left side."

"Excellent communication- completed the job earlier than the original estimate."

"Was ready early, thank you!"

"They told me it would take a little over a week and it took 5 weeks. Every week they had a new excuse as to why it was taking longer. Picked up the car and there was a new ding in the ..." Read more

"My vehicle was repaired a full 7 days before the original estimated completion date. Exceeded my expectations!"

"The communication via text on the status of the repair was oustanding; nothing short of excellent in my opinion. Plus the convenience of Enterprise ..." Read more

"A+ communication!"

"Very poor communication. Over promised and under delivered. Had to repeatedly call to get any information and ..." Read more

"... what they promised. There was a delay in parts and they immediately contacted me to tell me there was a change to the schedule, not what I wanted to hear, but fully understand ..." Read more

"Excellent communication from beginning to end, in person, on the phone, and via text! From the first phone call, to our departure with ..." Read more

Daniel (Toyota owner) reviewed 8/15/26

Everyone was so helpful and friendly. The quality of work was outstanding.

Amit (Hyundai owner) reviewed 8/10/26

Overall the work was done ok, but the final quality checks were not done right. While taking the delivery i found issues with the fit and finish of my bumper and grill but honestly i should not be one finding the fitting issuew.

Dave was up to mark with most of things execpt the fit and finish thing that i found at the delivery time

Bret (Toyota owner) reviewed 8/10/26

Got it in the scheduled appointment and was done the day before scheduled. Everything turned out good.

They got my truck in as scheduled and done a great job. It was actually finished a day early.

They done a great job on my truck.

Alyssa (Lexus owner) reviewed 8/6/26

The car has been repaired and it looks perfect having been restored to its original appearance. Thanks much!

The car was good as new with this repair. It was very well done.

They always answered any of my questions.

Donald (Chevrolet owner) reviewed 8/6/26

Roderick (Lexus owner) reviewed 8/5/26

Cody (Ford owner) reviewed 8/3/26

Celeste (Infiniti owner) reviewed 7/31/26

They do a great job with everything . Have used them a few times and they haven’t let ne down …. Have to appreciate that these days

Easy to work with and they are good with updates. Plus, they do great paint work!

Michael (Buick owner) reviewed 7/31/26

Marsha (Kia owner) reviewed 7/30/26

Great job on the repairs. Finished the job just as quickly as you said-maybe even a day early. Everyone there was wonderful to work with. Appreciated the daily updates on progress. Car was returned cleaner than I left it.

Robert (Cadillac owner) reviewed 7/30/26

Can’t even tell the fender was painted. Matches perfectly!

The girl at the front desk was so polite and helpful, and David (3rd time I’ve been there) as always was superb

Jason (GMC owner) reviewed 7/30/26

This is the second time I’ve used this amazing company and every time your customer service is fantastic and the work you do is some of the best I’ve seen. I’d highly recommend you guys to anyone.

Steven (GMC owner) reviewed 7/28/26

They kept me updated on the status of my truck and actually finished it a day early

The park assist system was supposed to be fixed but I had to bring my vehicle back a 2nd time to get it done right

Joan (Toyota owner) reviewed 7/27/26

5 star!

Repair looks great, pleasant experience.

Betsey (Jeep owner) reviewed 7/24/26

David-And-Courtne (Toyota owner) reviewed 7/22/26

Our daughter’s car looks great. Gerber’s service was excellent. They kept us updated at every step of the process. The front quarter panel and door needed to be repainted and the color match was perfect. I would definitely use them again in the future.

Close by and very professional.

The Gerber shop was great. The repairs on our car appear to be of good quality. The shops communication was exceptional. We’re very happy with the work.

Great communication! Updates every step of the way!

Johnnie (Nissan owner) reviewed 7/21/26

Excellent work and Finished work quickly

Excellent

Jonathan (GMC owner) reviewed 7/20/26

Curtis (Toyota owner) reviewed 7/16/26

Excellent communication and work on the vehicle. Very extensive rehab on this 2026 vehicle and looks like it just rolled off the assembly line.

Matthew (Honda owner) reviewed 7/13/26

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view more shops in: Thompson's Station | 37179

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Gerber Collision & Glass - Thompson's Station

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Thompson's Station

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,038)

894 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -