Caliber - Columbus - North

4.9 (243reviews)

99%

(706) 818-6920

6207 W Hamilton Park Drive, Columbus, GA 31909

99%

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6207 W Hamilton Park Drive
Columbus, GA 31909

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About Caliber - Columbus - North

See Photos

6207 W Hamilton Park Drive
Columbus, GA 31909

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (243)

Sort By:
Newest
Rating

202 Customers Rated

5 Stars

80.7% Complete

(196)
4 Stars

1.6% Complete

(4)
3 Stars

0.4% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlight that they were kept informed throughout the entire repair process via texts and phone calls, often receiving updates daily without needing to follow up. Repairs were frequently completed ahead of schedule, with vehicles returned clean inside and out. Customers repeatedly commend the professionalism, friendliness, and attentiveness of the staff, describing the experience as seamless and stress-free. Several customers noted this was their best-ever auto repair experience and expressed strong intent to return and recommend the shop. A small number of customers mentioned minor concerns such as parts delays, occasional miscommunication, and isolated quality issues, reflecting areas customers feel could be further refined.

Select to learn more

Service Quality
Timeliness
Communication

"Finished repair looks like new, and work was completed earlier than they estimated. Very satisfied."

"Repair was done in a timely manner without sacrifice to quality. The staff were great about ensuring I was updated ..." Read more

"Great and excellent service. Exceeded expectations."

"Everyone I worked with was great. They went above and beyond with the repair and had it back earlier than expected by almost a week. Also got ..." Read more

"Over a week early! It was supposed to be ready on 1128 but it was ready 1121. Love it!"

"Before promised, by a week and a half"

"Awesome customer service from day one! Repairs were extremely quick. Got my car back way before the estimated date."

"... something changed. Very professional environment. And everything was done in a timely manner. I was very satisfied with the results 1010 I definitely recommend!!!" Read more

"Excellent job and very satisfied. Love the updates while car was being repaired. Completed in a timely manner!!!"

"Through the whole process Caliber kept me informed often several time in the day with progress reports"

"... notch especially when it comes to customer service. They kept me informed of everything. Even replied back to me after they were already closed for that day. Because ..." Read more

"This is one of the first times we were keep updated every day about the repairs being done on the vehicle, without having to call. This is definitely ..." Read more

"I was most pleased that I was kept infomed about the progress of the repair and any issues that might delay the completion. Personal contact ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Finished repair looks like new, and work was completed earlier than they estimated. Very satisfied."

"Repair was done in a timely manner without sacrifice to quality. The staff were great about ensuring I was updated ..." Read more

"Great and excellent service. Exceeded expectations."

"Everyone I worked with was great. They went above and beyond with the repair and had it back earlier than expected by almost a week. Also got ..." Read more

"Over a week early! It was supposed to be ready on 1128 but it was ready 1121. Love it!"

"Before promised, by a week and a half"

"Awesome customer service from day one! Repairs were extremely quick. Got my car back way before the estimated date."

"... something changed. Very professional environment. And everything was done in a timely manner. I was very satisfied with the results 1010 I definitely recommend!!!" Read more

"Excellent job and very satisfied. Love the updates while car was being repaired. Completed in a timely manner!!!"

"Through the whole process Caliber kept me informed often several time in the day with progress reports"

"... notch especially when it comes to customer service. They kept me informed of everything. Even replied back to me after they were already closed for that day. Because ..." Read more

"This is one of the first times we were keep updated every day about the repairs being done on the vehicle, without having to call. This is definitely ..." Read more

"I was most pleased that I was kept infomed about the progress of the repair and any issues that might delay the completion. Personal contact ..." Read more

Hasan (Nissan owner) reviewed 8/7/26

Katie (Kia owner) reviewed 8/7/26

Clint communicated well with updates and exactly how long it would take. He also answered questions after we had already picked up the car. It was a great experience.

Julie (Mercedes-Benz owner) reviewed 8/6/26

Tim was very thorough and explained the process in details. Everyone I encountered there were very professional and respectful.

Michael (Honda owner) reviewed 8/5/26

Tony (Toyota owner) reviewed 8/3/26

Zach was outstanding and kept me informed of repairs along the way. My car looks great and repairs were done quickly.

Zach was excellent and kept me up-to-date on repairs

Cheyenne (Toyota owner) reviewed 8/3/26

The experience I had was amazing from when I dropped of my car till I picked it up

Charlie (Nissan owner) reviewed 8/3/26

We have an awesome experience with your company. The customer service was excellent and I will recommend my friends and family to your company.

Excellent job on my vehicle and I would recommend my family and friends to your business.

Customer service was excellent

Tammy (Kia owner) reviewed 8/3/26

Always friendly and professional.

My collision specialist was Zach was awesome he explained everything that was happening with my vehicle.

Zach was awesome and my vehicle is fine.

Ernest (Toyota owner) reviewed 8/3/26

Service with a smile.

Great work

Clementine (Infiniti owner) reviewed 7/31/26

I appreciate the expertise, the knowledge, politeness and the timely manner in repairing my car and I appreciate the extra mile you went in cleaning my car. Overall the experience was EXCELLENT! My car looks brand new and I am beyond pleased !

Thaddeus (Nissan owner) reviewed 7/31/26

They did a wonderful job they fixed my daughters car in a timely fashion Thanks caliber

Diane (Toyota owner) reviewed 7/30/26

My repair guy did a wonderful job! I'm so please how everything turn out thanks 😊

Camry (Jeep owner) reviewed 7/28/26

Everything was a breeze! Zach communicated with me within the entire process, I was in the know of everything. No hiccups no mishaps and my truck look gooooodd ! 10/10 I’d definitely bring my vehicle back to them !

Helen (Toyota owner) reviewed 7/28/26

I am very satisfied with the work done to repair my vehicle and the customer service was exceptional.

Emeralde (Hyundai owner) reviewed 7/28/26

D'anna (Toyota owner) reviewed 7/28/26

I liked that I received regular updates on the status of my car, the quality of the repair, and the fact that it was returned freshly cleaned. Everyone I interacted with was friendly and helpful.

Jayden (Chevrolet owner) reviewed 7/27/26

Derrick (Chevrolet owner) reviewed 7/27/26

They went above and beyond on my truck and kept me informed during the whole process!

Sharon (Chevrolet owner) reviewed 7/27/26

Great experience.

Best customer service experience I’ve ever had from an insurance company

2Ndlt Alex (Chevrolet owner) reviewed 7/25/26

Job was done quick and Clint was great and communicative!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Columbus - North

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Columbus - North

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (243)

202 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0