Caliber - Columbus - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Zach and his team did an excellent job with our truck. The level of customer service delivered was excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful. Zack was awesome to work with.
Returned Clean
My Experience - 5.0/5.0 -
Car looks like new Loved that the car was so clean when picked up Staff are vey attentive and pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If an accident happens I will
Repair Quality - 5.0/5.0 -
Body work paint match good
Customer Service - 5.0/5.0 -
Zack I enjoyed the service he provided kept on the details can great they were going to preform
Returned Clean
My Experience - 0.0/5.0 -
I was told from another body shop that the repairs that was replace was bought off back order and not from official Volkswagen. I was then told my transmission pan had a leak that was damaged from the impact of the deer.
My Experience - 5.0/5.0 -
Tim Kilcrease, the General Manager has the best customer service skills I have ever experienced. He not only satisfied my expectations, he delighted my experience.
My Experience - 5.0/5.0 -
From the time I walked in, the atmosphere was warm and inviting. The level of customer was beyond satisfactory. I was kept in the loop via text and my car was ready and clean before the estimated time given
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was very warm and welcoming! My car was repaired sooner than expected!
Customer Service - 5.0/5.0 -
From the time I walked in, I was greeted with kindness and concern. I was taken care of expeditiously
Returned Clean
My Experience - 5.0/5.0 -
Kaleigh and Zach were so great to work with and made the repair process effortless! Thank you so much for everything!
My Experience - 5.0/5.0 -
10 out of 10 great service and the repairs had my truck looking like a news vehicle!
My Experience - 5.0/5.0 -
The work down looks great. There was excellent communication throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber took amazing care of my car and completed my repairs within the estimated time frame. Both locations (Union City, GA and Columbus, GA) prioritized communication throughout the entire process. My experience was streamless from drop off to rental to pick up. And every staff member I spoke with had a welcoming presence
My Experience - 5.0/5.0 -
Zach was such a pleasure to work with! He was patient kind and provided stellar customer service. He made this process so easy. Thank you so much, Zach.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10/10! Zach is fantastic! Best customer service I’ve received in a long time!
Returned Clean
My Experience - 5.0/5.0 -
This was my second experience with this Caliber Collision and they were very professional and always let me know each step of my repairs. Custer service was excellent.
My Experience - 5.0/5.0 -
All I can say is wow. The whole experience was amazing. I was always informed by Zach about any and all things regarding my vehicle. It looks like it did when I first bought it. They even cleaned the inside of my car! 1000/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing. It literally looks brand new. Zach kept me updated on the status of my vehicle at all times. They cleaned my car outside and inside! Very great service. 1000/10. I would absolutely recommend caliber and especially Zach to everyone!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The manager Tim was wonderful to work with! From the estimate to pick up, I was updated every step of the way. I would absolutely recommend the shop to anyone! The work done turned out perfect and I'm completely satisfied with the final results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the repair quality. The work was done professionally, and my vehicle looks as good as new.
Customer Service - 5.0/5.0 -
Customer service was excellent. Staff were friendly, helpful and kept me updated throughout the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I love this place. My car looks better than when I bought it. They was kind and courteous a d the popcorn is Delicious! They kept me inform throughout the process and was done when they said it would be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From beginning to end they kept me informed and very satisfied with information needed.
Customer Service - 5.0/5.0 -
I wouldn't want less
Returned Clean
My Experience - 5.0/5.0 -
The team was extremely polite and knew what they were talking about. Tyler kept me updated throughout the repair process.