Caliber - Coon Rapids
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were extremely helpful in making this process smooth. Excellent communication, professional and all work was done on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
My keys were not returned to me upon pick up so I had to return to the office later that day, otherwise great service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin along with front office staff were friendly and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job. Great customer service.
My Experience - 5.0/5.0 -
Nice people, thourough and quick
My Experience - 5.0/5.0 -
The entire team is exceptional; from the front desk, to workers walking through, to the Service Consultant assigned to my vehicle. I was kept informed of the progress with my SUV; and my vehicle was ready early. Beautiful work on my vehicle and I am very pleased. Will definitely recommend to family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was fantastic! Kevin was very helpful in the whole process. The work looks fantastic and I appreciate all the hard work and great service! Will recommend you to all.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I think that Calber Collision did an excellent job. It was also done in a timely manner.
Customer Service - 4.5/5.0 -
The job was done in a very professional manner.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m happy with everything that was done.
Repair Quality - 5.0/5.0 -
Work was done in a timely manner, also looks good. I cannot comment on cost as insurance covered all costs.
Customer Service - 5.0/5.0 -
The team kept me informed of progress and timeline.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was in for a minor repair. The repair turned out looking very nice and for an unexpected surprise the interior was detailed and very cleaned up on the inside.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
We're very pleased with the fit, finish and overall quality of the repair.
Customer Service - 4.0/5.0 -
The front desk ladies were very friendly and helpful! I enjoyed my conversations with them working with them. The estimator Mike was also very friendly and easy to work with. The reason for an 8/10 is due to the mixed communication I received as far as what would happen during an appointment and what was needed from me during the repair. I assumed we would do a walk-around to assess damage and get a rough estimate during my first appointment, but was told I just needed to drop the car off and it would be handled. We needed the vehicle that week, so I scheduled a drop-off date. When I arrived for the second appointment, I was told we would do a walk around and discuss next steps. That was not communicated during the first appointment, so I could not stay as I had a work meeting to attend. Lastly, when the repair was complete I was notified via text and confirmed on the Carwise website. When arriving to pick up our vehicle, there was confusion on whether it was complete and where it was. I'd recommend improving communication between the shop and estimator(s) so they know where customer vehicles are at each step of the process.