Caliber - Coon Rapids

4.8 (3,451reviews)
96%
11585 Robinson Drive,  Coon Rapids,  MN  55433

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,451)

My Experience

Still damage on the front bumper, ac not fixed. They washed there hands of it and told me to go elsewhere.

Likely to Recommend

Never again

Repair Quality

Worst place ever, even more unprofessional staff. I’m telling everyone to stear clear. Gave my truck back damage. Awful place

Customer Service

There is none

Returned Clean

Likely to Recommend

Repair Quality

Work was ok but the paint don't match. I will be in contact with John one more time if it won't get corrected I'll have to take them to court.

Customer Service

Returned Clean

My Experience

The car looks great

Likely to Recommend

Repair Quality

very good

Customer Service

Great customer service

Likely to Recommend

Repair Quality

great communication

Customer Service

great communication!

Returned Clean

My Experience

I’m very happy about the way my vehicle looks. It looks brand new again.

My Experience

Receptionist had a positive attitude and a fun personality. Mike did a great job of explaining the damage and there could be more internally, which proved to be true. He was a super communicator letting me know findings and updates. I felt they had pushed the completion date out farther than they predicted, but then they called with an earlier date. That made me happy. I would certainly recommend them.

Likely to Recommend

Had a very good experience

Repair Quality

Great people to work with. I was updated frequently about the timeline. They even had my car done before the deadline they had given me!

Customer Service

Friendly people who were serious but laughed at my jokes.

Returned Clean

My Experience

I was surprised to see that they cleaned and vacuumed the interior of my car. They even washed the windows and it smells good too.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Love the work you guys done on the car. And thanks for cleaning my car greatly appreciated it

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Customer Service

Always kept me up to date on what was going on.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm so Amazed on how fast, the car got done. I appreciate the updates that were given. TJ is a super Star. The car was cleaned very well. I highly recommend having any body repairs done by Caliper collision. Every one working there is highly professional, from the front desk staff to the estimator TJ. All my questions were answered. I was treated like a king. My car was repaired one week ahead of schedule. That type of lightning speed is unheard of in the body shop business.

My Experience

Perfect and fun staff , each and everyone. Big thanks to Jonathan, aka: John. Everyone have a safe and fun Summer.

Likely to Recommend

Repair Quality

During the two weeks that my car was there, I never received one courtesy call to discuss updates on when it would be ready. The day it was ready I got a text 30 minutes before closing. How hard is it to reach out and make a phone call?

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean