Caliber - Covington

4.8 (2,685reviews)

96%

(678) 625-1861

4127 Salem Road, Covington, GA 30016

96%

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4127 Salem Road
Covington, GA 30016

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About Caliber - Covington

See Photos

4127 Salem Road
Covington, GA 30016

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,685)

Sort By:
Newest
Rating

2,299 Customers Rated

5 Stars

72% Complete

(1933)
4 Stars

7.9% Complete

(212)
3 Stars

2% Complete

(54)
2 Stars

1.2% Complete

(32)
1 Star

0.4% Complete

(11)
< 1 Star

2.1% Complete

(57)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or even better than before the accident. The team is widely recognized for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a key strength, with numerous customers appreciating regular text and phone updates that kept them informed every step of the way. Timeliness is another highlight, as many customers received their vehicles ahead of schedule. A few customers noted areas for improvement, including occasional delays due to parts availability, inconsistent proactive communication in some cases, and minor post-repair issues. Overall, the overwhelming majority of customers express high satisfaction and willingness to return and recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"The job was fast and detailed. Couldn't tell that the car was hit. Overall, I was pleased with the results!"

"... repair , Consistent contact with insurance company. The finish product resembles just like new . Impeccable repair job. I would definitely return and recommend Caliber Collision ..." Read more

"... work guys! Nobody is able to tell I even had damage, paint looks better than factory. From start to finish everything was simple, easy and top notch." Read more

"... entire experience was fantastic from start to finish. It was done in a timely manner and it looks as good as new. Very pleased!" Read more

"Fantastic workmanship! Customer service was great also."

"Car completion date was far quicker than the estimated insurance completion date. Also the care car was at its highest ..." Read more

"... was finished sooner than I thought it would take. Drop off on a Monday and had my keys back in my hand by Friday morning. They did a beautiful job!" Read more

"It was ready a week early which I was super excited about"

"3 days late, that the only thing I don't like, beside that everything else was great."

"Was ready 3 days before promised"

"Caliber Collision did an outstanding job on my repairs. They kept me updated every step of the way, which made the whole process so much less stressful. The team ..." Read more

"... hard work from everyone at Caliber Collision and the constant communication and keeping me informed about my car. I will definitely use and recommend them to any and ..." Read more

"... so fast and finished my car earlier then expected, great communication, very pleasant experience" Read more

"I barely got any communication on when my vehicle would be ready and had to constantly call to check on it."

"... reason for the No is because after they got the car, I had to call them vice them calling me to get the status of the car. Once I made the calls I was informed ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The job was fast and detailed. Couldn't tell that the car was hit. Overall, I was pleased with the results!"

"... repair , Consistent contact with insurance company. The finish product resembles just like new . Impeccable repair job. I would definitely return and recommend Caliber Collision ..." Read more

"... work guys! Nobody is able to tell I even had damage, paint looks better than factory. From start to finish everything was simple, easy and top notch." Read more

"... entire experience was fantastic from start to finish. It was done in a timely manner and it looks as good as new. Very pleased!" Read more

"Fantastic workmanship! Customer service was great also."

"Car completion date was far quicker than the estimated insurance completion date. Also the care car was at its highest ..." Read more

"... was finished sooner than I thought it would take. Drop off on a Monday and had my keys back in my hand by Friday morning. They did a beautiful job!" Read more

"It was ready a week early which I was super excited about"

"3 days late, that the only thing I don't like, beside that everything else was great."

"Was ready 3 days before promised"

"Caliber Collision did an outstanding job on my repairs. They kept me updated every step of the way, which made the whole process so much less stressful. The team ..." Read more

"... hard work from everyone at Caliber Collision and the constant communication and keeping me informed about my car. I will definitely use and recommend them to any and ..." Read more

"... so fast and finished my car earlier then expected, great communication, very pleasant experience" Read more

"I barely got any communication on when my vehicle would be ready and had to constantly call to check on it."

"... reason for the No is because after they got the car, I had to call them vice them calling me to get the status of the car. Once I made the calls I was informed ..." Read more

Larry (Chevrolet owner) reviewed 8/5/26

Willie (Chevrolet owner) reviewed 8/4/26

Alex (Toyota owner) reviewed 8/3/26

I really appreciated the quick work that was done. The vehicle looks great and I also appreciated that it was cleaned before being returned. Having it delivered to my house was also a relief. Everything was great!

Yvonne (Mercedes-Benz owner) reviewed 7/31/26

Tim was a great help throughout the process

Yasmine (Toyota owner) reviewed 7/30/26

Ada (Toyota owner) reviewed 7/27/26

The job Caliber Collision done I was very satisfied and not to mention how pleasant the employers were especially Mr. T and the secretary. Thanks to everyone, great job.

Thanks to Caliber for the work they did on my car and not to mention the employees, they were very helpful and friendly.

Dorothy (Nissan owner) reviewed 7/27/26

I would definitely recommend friends and family

I was extremely satisfied with the work on my suv

Great service

Etoyus (Honda owner) reviewed 7/27/26

Amazing fast friendly car looks flawless

Theron (Nissan owner) reviewed 7/23/26

Joyce (Nissan owner) reviewed 7/22/26

Everything was done in a timely and personal manner. The friendly greetings and smiles set the tone of comfort after worrying about a accident. I was greatly satisfied and will refer others to you in the future.

James Kenneth (Hyundai owner) reviewed 7/20/26

Preslee (Honda owner) reviewed 7/20/26

Linda (Volkswagen owner) reviewed 7/15/26

Very impressed with Caliber Collision. I would recommend to anyone

Shanika (BMW owner) reviewed 7/14/26

Very professional. Thorough. Team communicate process and progress. It was completed very timely. Friendly staff. Will refer and return! Thanks Caliber!

Marcus (Toyota owner) reviewed 7/13/26

Ronnie (Toyota owner) reviewed 7/13/26

Caliber Collision (especially Tim) went far above expectations with my car recently. They were all extremely courteous and helpful. My sincere appreciation and Thanks to all of you! Jane Nobles, Conyers

Terry (Dodge owner) reviewed 7/13/26

Cedric (BMW owner) reviewed 7/13/26

Great service and care....keeping me updated on what was going on with my car. Most of all, my is like it was before the accident!!

Very satisfied.....great work!!

Great help!!

Casempium (Nissan owner) reviewed 7/9/26

I experienced great service. The guys at Caliber Collision were informative and got the job done quick.

Clifford (Honda owner) reviewed 7/9/26

It good

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view more shops in: Covington | 30016

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Caliber - Covington

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Covington

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,685)

2,299 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0