Caliber - Covington
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 5.0/5.0 -
Nice and friendly staff members. They kept me informed about the repairs and the process of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice customer service i will be back if needed 😀
Customer Service - 5.0/5.0 -
It's the best yet
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
I don’t what happened but when they repaired my door but now my fend on the side seems to be loose and it wasn’t like that before.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for helping me and also understanding when I didnt have it right then and there shout out to Mr Tim for being a real one and understanding my problem i will always come back to you guys I love you guys team every single one of you guys please keep up the good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Mentioned previously
Repair Quality - 5.0/5.0 -
Excellent customer service - will definitely recommend to friends and family
Customer Service - 5.0/5.0 -
As mentioned previously
Returned Clean
My Experience - 5.0/5.0 -
Everything was Great!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really happy with my car and the entire team there is absolutely wonderful and very informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire team was like very helpful. It answered all of my questions. And they finished in the very timely manner. My car look great drives amazingly, thank you. So much.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Communication wasn't the best, and I came with one issue that was repaired, but left with an issue that I didn't have before coming. Now I'm being told that I will have to pay for an issue that happened while under the control of the shop.
Likely to Recommend - 4.0/5.0 -
I think the work was decent, but would not want anyone else to have the additional costs, as I do.
Repair Quality - 4.0/5.0 -
I think the repair to my bumper was good and appreciate the effort of Tim to help as much as possible. The problem that I have is not with the repair itself, but of the issue that came along with resetting the vehicle system. It caused a problem that I did not previously have, and now I will have to spend an additional $500 to correct something that was not a problem prior to taking it in for repair. The problem was not caused by the shop, but by resetting the vehicle system. It was not the fault of the shop, but I did not have this problem prior to taking it to the shop. Now I have to pay additional money for something that was not a problem.
Customer Service - 4.5/5.0 -
It took a little longer than anticipated, and communication was not the best at first. But Tim improved communication and tried to assist as much as he could.
Returned Clean
My Experience - 5.0/5.0 -
The entire process was handling with care and concern. The staff was very attentive to detail and expedited my repair with the utmost professionalism. I will return again if the need arises and will recommend this office to others.
My Experience - 5.0/5.0 -
AWESOME SERVICE...VERY PLEASED..THANK YOU