Caliber - Covington
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It was a good experience all together. We were informed about our car every step of way. You guy's did a great job. I would definitely recommend your shop to my family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and helpful. When I needed to return the vehicle for further repairs, the staff was extremely helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly likely,You all did great from top to bottom
Repair Quality - 5.0/5.0 -
Car looks good as new,everything back in place,time manner and you all were very transparent as far as communication,Thank you
Customer Service - 5.0/5.0 -
Customer service was great
Returned Clean
My Experience - 5.0/5.0 -
All repairs were perfect. You would never have known that my car had been in an accident. And…Professional and friendly personnel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There was a piece broken on top of my rear break light other than that service was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very easy to work with
Repair Quality - 4.5/5.0 -
Only concern I had to reach out about the completion date. Everything else was well communicated
Customer Service - 5.0/5.0 -
Beautiful work
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very happy with the service we received
Repair Quality - 5.0/5.0 -
Customer service with anything the front office was very professional. The manager was very professional. They both explained everything to me that I had concerns with. I’m so glad I chose caliber to do the work. Everything looks great.
Customer Service - 5.0/5.0 -
I could be wrong, but I believe the front desk her name was Christie and she was amazing. You were lucky to have such a great asset to the company. She explained everything and stayed on top and kept me number five. The manager was awesome and the man that I met in the shop, Joel was as friendly as a good thing you got a good team there.
Returned Clean
My Experience - 5.0/5.0 -
This was the third time using Caliber for repairs and as always it was a job well done! The staff is courteous and the work was done quickly. Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. I always use Caliber.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both Timothy and the admin were very pleasant and addressed all my concerns.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They even helped with rental car. Great service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision did an outstanding job on my repairs. They kept me updated every step of the way, which made the whole process so much less stressful. The team was professional, communicative, and clearly took pride in their work. I’m incredibly thankful to finally have my car back and looking great again. Highly recommend their service.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Wrong color painted
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do great work
Repair Quality - 5.0/5.0 -
Great work