Caliber - Covington Wa
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jaedon was absolutely awesome. Super sweet and communicative the entire time and I really felt aware of what was going on and when. Thank you so much Jaedon!!!! Plus the car turned out amazing and I love it. Thank you, Thank you!!!!
My Experience - 5.0/5.0 -
Color match was really good, I wish the fender fitment was noticed and told to me before I had to find it myself, but satisfying work all around
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Paint match was even better than I expected, hood alignment was kinda off but they fixed it as best as they could from what I saw, and the buff out on the paint transfer on the passenger door and the scratches on top of the driver’s side fender looked great, the door ding is barely noticeable now and the scratches are completely disappeared
Customer Service - 5.0/5.0 -
they buffed out some small scratches and paint transfer for free, which was great. Jaedon was also very communicative and great at explaining what all was going on at every step of the process. She was also very nice! Overall 10/10 job for the money I paid, i know body work can get expensive fast but it seemed like Jaedon and Caliber kept it reasonable.
Returned Clean
My Experience - 5.0/5.0 -
Thumbs up 👍 Raising cane chicken for future neighbors now that’s a plus
My Experience - 5.0/5.0 -
Great people, great service.
My Experience - 5.0/5.0 -
The service was absolutely amazing 10 out of 10!
My Experience - 5.0/5.0 -
Kept me in the loop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly staff, great communication, car looks great inside and out!
My Experience - 5.0/5.0 -
The repair was done totally to my satisfaction! They even repaired a couple of scratches that were not even on the order sheet! Wow!! I would totally recommend!
My Experience - 5.0/5.0 -
Jen was extremely nice and helpful! She communicated very well throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, frequent updates, good communication! I’m very happy.
My Experience - 5.0/5.0 -
I was surprised at the turn time, expecting much longer. Great people to work with in Covington.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Superb customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jaedon kept me informed of every step of the repair process. I appreciate the updates and going above and beyond I.in working with my insurance company and details in regards to my car repairs at the shop. Great customer service and friendly knowledgeable staf.f
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate and am grateful to Jaedon for her exceptional customer service. She communicated every steps of the repair process and went above and beyond with my insurance repair claim. My car was repaired and completed sooner than I had expected and my car looks great! Thank you to the entire Caliber Collision team for all they did!