Caliber - Covington Wa
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff at the Covington location was a pleasure to work with. I had to cancel my original appointment and they had me rescheduled within the next week. Jaedon was fantastic and kept me updated every step of the way. Excellent communication from everyone there. It was a smooth and painless experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jaidon was amazing and communicated updates with me every step of the way!
Customer Service - 5.0/5.0 -
Great, Jaidon gave me updates every step of the way and answered every question I had.
Returned Clean
My Experience - 5.0/5.0 -
Jen at Covington Caliber was very helpful and kept me informed as the repair progressed. And the car was completed when promised. Much appreciate
My Experience - 5.0/5.0 -
Jen was very tentative and very kind. She was helpful in every way. She was even willing to stay a little late when coming back to get my car due to my work schedule being later than expected. My car was clean when I picked it up and she went over all the paperwork and “need to knows” before I left.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jaedon, who helped us, was super friendly and knowedgable. I would give her a 10 out of 10. The repair looks great. Job well done. Thank you.
Likely to Recommend - 5.0/5.0 -
Yes I would.
Repair Quality - 5.0/5.0 -
Repair was great, Caliber employees were also great!
Customer Service - 5.0/5.0 -
Yes, personel were knowledgable and friendly. Good experience.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The folks that work at the Covington location are wonderful to work with- patient, kind, and excellent communicators. I would definitely recommend to others and will utilize them in the future.
Likely to Recommend - 5.0/5.0 -
Proof was in the pudding 🍮
Repair Quality - 5.0/5.0 -
The service was faster than I thought, and smoother than I expected and the staff was great. Keep up the great work Caliber collision team.
Customer Service - 5.0/5.0 -
Great work Guys and Gals
Returned Clean
My Experience - 5.0/5.0 -
Jaedon works very well, regularly keeps us updated on the status of the vehicle repairs, and provides all the necessary information.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was friendly and professional. They explained everything clearly and finished the work on time.
Customer Service - 5.0/5.0 -
They kept me updated during the repair and answered all my questions. Highly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing job on the car. Great communication, finished before the previous scheduled pick-up date, vacuumed and washed my car. Looks good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work and great communication with me. I will be back for future work on any of my cars and trucks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great too work with
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, this is the 2nd time my vehicle has been with Caliber & in both cases, I’ve been extremely pleased with the work & care taken to restore it to ‘like new’ condition.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
If I have the misfortune of needing their help again, I will only go to caliber Covington.
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0 -
Like it never happened
Customer Service - 5.0/5.0 -
Body repair is something you hope you don’t need, but Covington caliber makes it easy for me. I think they’re great despite my desire to never see them again.
Returned Clean
My Experience - 5.0/5.0 -
Friendly efficient and excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought something was wrong with my car due to the repair. They triple checked to make sure all of their work was done properly
Customer Service - 5.0/5.0 -
I was always contacted if the timeframe on repairs changed