Caliber - Covington Wa

4.9 (2,489reviews)
98%
27222 Covington Way,  Covington,  WA  98042

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,489)

My Experience

Jen was awesome and our car looks beautiful! Thank you so much!

Likely to Recommend

Repair Quality

Jen was awesome! Our car looks amazing!

Customer Service

Returned Clean

My Experience

My Experience

Caliber did an amazing job repairing my RAM truck. I was kept informed by Meagan throughout the process. I am extremely pleased with the professional work that was done.

My Experience

Jen did a great job of helping get my car fixed. She was great at communicating and did everything she could to give the best service !

Likely to Recommend

Repair Quality

Hitch cut out is amazing

Customer Service

Michael was an awesome customer rep. Super communicative and keep me up to date on everything

My Experience

Great communication made the whole process easy and up to date on the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

service was excellent

Repair Quality

Looks like the factory product

Customer Service

Returned Clean

My Experience

The car looks very nice. The color match is perfect. Thanks for washing it but next time please wash the smashed bugs off the front, 😂.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great!!

Likely to Recommend

Repair Quality

Customer Service

Super nice.

Returned Clean

My Experience

My Experience

They did a wonderful job on my car. They were very professional and got my car done 2 days earlier. Mike was in constant contact with me, letting me know how my car was coming along. I will recommend them to my friends.

My Experience

Jennifer was very friendly and kept us informed every step of the way during our repair. She explained all the details and the experience was a 10+

Likely to Recommend

I will tell everyone I know to come to you for repairs.

Repair Quality

Our experience with your team was excellent. Jenifer was friendly and explained everything to us. The text messages that kept us informed each step of the way we’re so appreciated.. our car came back to us looking amazing. Again Jennifer was delightful to work with.

Customer Service

Jennifer was amazing!

Returned Clean

My Experience

Generally an excellent job on a challenging repair. Two ways to improve: It took WAY too long--more than a month--easily twice as long as your initial estimate. Also, I'm not a fan of doing all customer commun

My Experience

Jen handled everything for us. Very cheerful, kept us updated and always had a smile.

Likely to Recommend

Repair Quality

Customer Service

Best customer service I've ever received at a repair shop

My Experience

We really appreciated the updates as progress was made. The work done was wonderful. Our truck looks new again. Thanks for the great work and customer service.