Caliber - Covington Wa

Likely to Recommend - 5.0/5.0 -

See comments on question 1

Repair Quality - 5.0/5.0 -

The work on my Subaru was excellent. It got back to my much cleaner than I left it, kudos. Timing was great, complete a couple of days earlier than I expected. My interactions with the staff was professional, helpful and pleasant.

Customer Service - 5.0/5.0 -

See comments on question 1

Returned Clean

My Experience - 5.0/5.0 -

Thank you for completing the job in a timely fashion as promised. The paint color matches perfectly. Very glad we chose Caliber Collision for repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This is the first time I’ve had to get my car repaired. Blue and someone else (I forgot their name, sorry) were super friendly and helpful when it came to answering my questions over the phone. I was quite anxious about having to call around to get my car towed, but Blue scheduled it for me and lifted that weight off my shoulder. (The towing person was great too, by the way.) I felt taken care of as a customer and my car looked 10000% better than how it came in. Thank you for the great service, I sincerely appreciate it. :)

My Experience - 5.0/5.0 -

Nicely done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very fast and smooth. Very little inconvenience had my truck back in a week.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Awesome and efficient service. They gave a deadline of April 22 and beat it by the better part of a week and a half!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair looks awesome!!! Cant even tell it was hit or where. Service was excellent.

Customer Service - 5.0/5.0 -

Michael was great and let me know what was going on with updates

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

You need to have voicemail for your reception. I was not able to speak with anyone at the location unless I drove to the location and walked in the door.

Returned Clean

My Experience - 5.0/5.0 -

Thank you so much for taking care of my vehicle’s repairs. Meagan and Blue provided me with excellent customer service😊. I will recommend your location for any work needed among my friends and family. Have an amazing day!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very satisfied with the work you did on my car, thank you

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service and friendly staff. Kept me updated along the way and car was ready as promised. Car was clean, ran great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service, friendly staff and timely service. Extremely professional

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The folks I talked with at Caliber were courteous and helpful. I appreciated the frequent updates about the progress of the repair. The whole process was completed more quickly than I expected. The repairs were complete. I am thrilled to have my vehicle back and in beautiful condition.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am very satisfied with the repair. I received excellent customer service and I was gladly surprised at the efficiency of the process.

Customer Service - 5.0/5.0 -

I was happy with the respectfulness and frequency of communication.

Returned Clean

My Experience - 5.0/5.0 -

I appreciate the communication and status updates and my car is the cleanest it's been in a long time. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great and doors function as they should. I also paid them to fix a small dent in the fender and I'm very pleased with the work.

Customer Service - 5.0/5.0 -

People at Caliber were great. They kept me informed at every stage. My car looks great and they cleaned it like new. Caliber also had my repair completed 4 or 5 days earlier than estimated

My Experience - 5.0/5.0 -

Michael and Blue have been very helpful in getting my car fixed, they answered all my inquiries I would say its a smooth transaction from start to finish.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was a smooth transaction from start to finish, Michael and Blue were very helpful and made sure everything was taken care of.

Customer Service - 5.0/5.0 -

It was a smooth transaction from start to finish, Michael and Blue were very helpful and made sure everything was taken care of.

Returned Clean

My Experience - 5.0/5.0 -

The car looks great and was done in a very timely manor! I’d recommend Covington Caliber Collision to everyone!

Likely to Recommend - 5.0/5.0 -

I will recommend and would return if their services were needed in the future.

Repair Quality - 5.0/5.0 -

Well done, quality and workmanship are great.

Customer Service - 5.0/5.0 -

They kept me informed throughout the repair and were very easy to work with.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I really appreciated it all the updates messages

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The Caliber team is fantastic as is Greg their colleague that did the repairs at Buckys! Thank you! Every step was easy and work in expert hands.

Likely to Recommend - 5.0/5.0 -

100%

Repair Quality - 5.0/5.0 -

Caliber Collision team was fantastic - they made the process easy and were so helpful and friendly! 100% recommend!

Customer Service - 5.0/5.0 -

Service couldnt have been better :)

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent service, work, communication and overall experience! Everyone was great!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service, all around! Work was excellent!!!

Customer Service - 5.0/5.0

Returned Clean