Caliber - Covington Wa

4.9 (2,472reviews)
98%
27222 Covington Way,  Covington,  WA  98042

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,472)

My Experience

Excellent job as always!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber performed an outstanding repair on our vehicle. Sean Brown and staff were professional and communicated progress every step of the way.The workmanship was flawless. I highly recommend them.

Customer Service

Returned Clean

Likely to Recommend

Absolutely will recommend to friends and family!

Repair Quality

Every part of the process was smooth, they went above and beyond for me, and got my car back to me earlier than the original “promise” date.

Customer Service

Everyone was so friendly and helpful, absolutely the best experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Micheal and the caliber collision team did a great job sourcing parts, keeping me updated and the repairs are great.

Likely to Recommend

Repair Quality

They did great work, kept me updated on everything. We’re able to source all the parts when none seemed to be available.

Customer Service

Everyone in the shop was great.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Perfect seamless service!

Likely to Recommend

Repair Quality

Very impressed from drop off to pick up! Highly recommend!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great staff, Blue and Michael are outstanding employees and people. Everyone is dedicated and professional

Likely to Recommend

Repair Quality

Outstanding staff, work was performed perfectly

Customer Service

Great work by Blue and Michael

Returned Clean

My Experience

Loved working with the staff at this new Caliber location (specifically Mike and Bluezett). They were friendly and helpful from the start. From scheduling my appointment to picking my car up, they were attentive, caring, and communicated with me daily. I was never in the dark about what was going on while my car was in their care. When I picked it up, it was clean and looked fantastic! So happy to have found them and will be taking my car to them for any damage in the future (just hopefully not too soon ha!).

Likely to Recommend

Repair Quality

Good job good communication and fair price

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication and thorough work! Would definitely recommend

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Well done on repairs and got the car back a day early. Very satisfied. Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks great, so far, so good

Customer Service

Returned Clean

My Experience

The work done was excellent. I appreciated the frequent updates to keep me informed. I will definitely recommend Caliber of Covington, WA.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I dropped the car off and was told repairs would be complete 2 1/2 weeks later. The repairs were done on the date expected. The texts were reassuring and let me know the repairs were proceeding as expected. Thank you for job well done.

Likely to Recommend

Repair Quality

It took 2 1/2 weeks to repair the car. The repair was complete on the date given to me when I dropped it off. I received text updates to let me know the repairs were proceeding.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean