Caliber - Covington Wa
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was always informed about the status of my car ! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You have an awesome team!
Customer Service - 5.0/5.0 -
Great communication. I never was concerned about the status or what is happening to my car.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
quality of work
Repair Quality - 5.0/5.0 -
body repair looks amazing
Customer Service - 3.0/5.0 -
lower score due to miscommunication they didn’t enter my phone number in correctly so i recovered zero updates, information about my car. called for updates, didn’t receive calls back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mich was so very helpful and kind. He was very communicative and made sure I knew what was going on with my vehicle. He had a smile on his face when talking with him in person. The receptionist was also very kind and welcoming.
My Experience - 5.0/5.0 -
Caliber representative was attentive and provided a high level of communication keeping me current with schedule and progress.
My Experience - 5.0/5.0 -
Good customer service
My Experience - 5.0/5.0 -
Customer Service and the repairs were outstanding especially how they work with Enterprise. Jaeden did an excellent job explaining the whole process. Made the whole transaction easy and seemless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
My Experience - 5.0/5.0 -
From start to finish we were notified of the progress— Jen was a rare glitter unicorn!.. Jen was awesome with updates, answering questions, and helpful information …THANK YOU JEN!!!!!… give that girl a raise!
My Experience - 5.0/5.0 -
Michael B and the front desk were both very kind and kept me up to date. He talked me through what all was needing to be done with my car and answered all of my questions without hesitation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jen was amazing and great with communication. I love the text option and all the updates.
My Experience - 5.0/5.0 -
Jaden, my service advisor did a great job. I will always come back to caliber collision because of her excellent service.
Likely to Recommend - 5.0/5.0 -
Caliber Collision is the best. Will not go anywhere else for auto repair.
Repair Quality - 5.0/5.0 -
the quality of the work completed was beyond great. Car looks better than new.
Customer Service - 5.0/5.0 -
the entire Team is welcoming, friendly and supportive. They provide constant communication and updates.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The website is nice, but there was still a lot of uncertainty regarding when the car would be ready. Luckily, I was in a rental car.
Customer Service - 4.5/5.0 -
Very friendly staff. I took off 1 point for proactive outreach.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The receptionist was great. Very helpful and friendly.
My Experience - 5.0/5.0 -
Fast turn around attention to detail looks great