Caliber - Cross Roads
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It was a great experience
Repair Quality - 5.0/5.0 -
I was updated often and the team was clearly efficient for me to get my car back so quickly
Customer Service - 5.0/5.0 -
I was prepared for a potential timeline and the honesty was appreciated. The constant updates kept me from having any concern
Returned Clean
My Experience - 0.0/5.0 -
Everything looks good. Thank you! However I would of appreciated if you would of put paper in my driver's rug. You left dark dirt all over my rug and side of inside vehicle. Wish you take that into consideration.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Billy was great. Kept me informed during the whole process and made sure everything was done accurately; going above and beyond expectations. Returning our vehicle in pristine condition.
My Experience - 5.0/5.0 -
Gwen was awesome, very nice, friendly and communicative. I really feel like everyone cared about my experience and about my car being fixed correctly. They returned the car to me in great shape, I'm really happy!
My Experience - 5.0/5.0 -
Every body was very nice. Specially our repair lady who toke our car and returned it. She was very dedicated and patience with us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m extremely satisfied with the quality of the repair. The work was completed professionally, the vehicle looks great, and everything was handled with care and attention to detail. The staff kept me informed throughout the process and made the entire experience easy and stress-free. I would definitely recommend them to others.
Customer Service - 5.0/5.0 -
Gwen meyers is the best, she communicated the entire time and she was super detailed in the repairs to the vehicle
Returned Clean
My Experience - 5.0/5.0 -
Though I was completely satisfied with the final outcome and with the service I received from Stephanie, I was a bit surprised and a bit taken aback when, right after I dropped off my car, the manager called to ask if, supposedly in the interest of time, even though I had specifically said I was in no rush, I would prefer to have a bumper guard that someone, the installer, made rather than a bumper guard from the manufacturer. Why anyone would have tried to present that as anything other than a cost saving measure for the company was very disingenuous and borderline, what would be called “shady.” The company had been paid by the insurance claim for a manufacturers bumper guard but wanted me to settle for a home made version after the original installer did so in a manner that the new one needed to be replaced. Do better.
My Experience - 5.0/5.0 -
My car was repaired at the Caliber in Crossroads. Mitch and Stephanie kept me informed thru the whole process - the car was a mess. I've used Caliber Collision before and have always been happy with the results. Special thanks to Stephanie and Mitch for all they did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved working with Mitch and Stephanie. Stephanie worked with the insurance company and both of them made sure the car was just right before letting me take it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was quick and easy and everyone I spoke to was kind and helpful. Will recommend them to family and friends.
Customer Service - 5.0/5.0 -
Very helpful and informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
verysatisfied. It wook a week longer than should have but, that was due to a part, etc....Won't hold that against.
Customer Service - 5.0/5.0 -
Gwen was great. Kept me aware of everything good or bad.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with the level of service I received from Crossroads Caliber and Stefanie. She went above and beyond with all keeping me posted on updates, insurance dealings and when my SUV would be done. Amazing! Thank you Stefanie!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bill did a great job. We even got the Odyssey label on the back deck today.