Caliber - Cross Roads

My Experience - 5.0/5.0 -

So far it looks really good. And thanks to the entire crew on fixing this. Special thanks to Stephanie on getting the status updated on regular basis.. A big thanks all the stake holders!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It is good experience

Customer Service - 5.0/5.0 -

Good work

My Experience - 5.0/5.0 -

Thanks to Billy for providing update information on the status of my vehicle repair. The office staff were pleasant and customer service was great!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Mitch Moore and his Team is the Best! Thank you Mitch! Cindy and Becky

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Felt really taken care of. Gwen was Great !!!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks great!

Customer Service - 5.0/5.0 -

In person customer service was great, and I really like that I kept getting text updates on the progress in fixing my car.

My Experience - 5.0/5.0 -

I’m real pleased with the work that was done I will tell other people to use yall

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

10/10 would highly recommend. Your team was fast and consistent while keeping me in the loop throughout the entire process. Thank you all so much for your service!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Billy provided great customer service!!! I'm beyond satisfied with my repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

My truck is your advertisement

Repair Quality - 5.0/5.0 -

Ms. Gwen, Was absolutely wonderful! She kept communication with me throughout the whole process from start to finish. Could not ask for more from her.

Customer Service - 5.0/5.0 -

Ms. Gwen, was the best!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Kept me updated throughout the process, reached out to me personally about some discrepancies and explained everything very clearly to someone who has absolutely zero car experience very much appreciate them. They went above and beyond special shout out to Gwen for dealing with Me and Mitch the GM for also going the extra mile

Likely to Recommend - 5.0/5.0 -

I’ve told all my friends already that this place is exceptional

Repair Quality - 5.0/5.0 -

OVERLY satisfyied

Customer Service - 5.0/5.0 -

Gwen went above and beyond thank you!!

Likely to Recommend - 5.0/5.0 -

I was referred by my sister Rita Lasuzzo.

Repair Quality - 5.0/5.0 -

Great job, fast and expertly done. Thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Stephanie was great! There was an issue with the windshield but she worked quickly & efficiently to get it remedied.

Customer Service - 5.0/5.0 -

Everyone was very friendly and helpful.

My Experience - 0.0/5.0 -

Seems there are other pending works to be done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This was my first experience with Caliber Collision. While an unfortunate accident on my part brought me here, the experience to right my mistake (fender bender) was extremely positive. I am so grateful to the staff to bring my vehicle back to prestine shape.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great job