Caliber - Cross Roads
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Stephanie was great! There was an issue with the windshield but she worked quickly & efficiently to get it remedied.
Customer Service - 5.0/5.0 -
Everyone was very friendly and helpful.
My Experience - 0.0/5.0 -
Seems there are other pending works to be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my first experience with Caliber Collision. While an unfortunate accident on my part brought me here, the experience to right my mistake (fender bender) was extremely positive. I am so grateful to the staff to bring my vehicle back to prestine shape.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
My Experience - 5.0/5.0 -
Mitch & Gwen made the experience far smoother than I was expecting. It felt like they were so on top of what was going on and needed to be done that I didn't have any concern that the repair was going to be done right. No wonder this location ranks above average for the area and relative to other locations.
Likely to Recommend - 5.0/5.0 -
There is good reason this location ranks above average for the area and relative to other locations.
Repair Quality - 5.0/5.0 -
I was genuinely surprised that they were able to get the paint finish and color match as close as they were able to get it.
Customer Service - 5.0/5.0 -
Mitch & Gwen made the experience far smoother than I was expecting. It felt like they were so on top of what was going on and needed to be done that I didn't have any concern that the repair was going to be done
My Experience - 5.0/5.0 -
⭐⭐⭐⭐⭐ I had an outstanding experience at Caliber Collision at Crossroads! From start to finish, the customer service was exceptional, and the entire team made what could have been a stressful situation a smooth and positive experience. A special thank you to my service advisor, Stephanie, who kept me informed throughout the entire repair process. She was professional, knowledgeable, kind, and genuinely cared about making sure I was satisfied every step of the way. Her communication and attention to detail gave me complete confidence that my vehicle was in great hands. I also want to recognize Mitch, who took the time to answer several of my questions and address my concerns with patience and honesty. His willingness to help and explain everything thoroughly was greatly appreciated. The repairs were completed beautifully, and my vehicle looks amazing. I highly recommend Caliber Collision at Crossroads to anyone looking for quality workmanship and exceptional customer service. Thank you, Stephanie, Mitch, and the entire team for going above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
⭐⭐⭐⭐⭐ I had an outstanding experience at Caliber Collision at Crossroads! From start to finish, the customer service was exceptional, and the entire team made what could have been a stressful situation a smooth and positive experience. A special thank you to my service advisor, Stephanie, who kept me informed throughout the entire repair process. She was professional, knowledgeable, kind, and genuinely cared about making sure I was satisfied every step of the way. Her communication and attention to detail gave me complete confidence that my vehicle was in great hands. I also want to recognize Mitch, who took the time to answer several of my questions and address my concerns with patience and honesty. His willingness to help and explain everything thoroughly was greatly appreciated. The repairs were completed beautifully, and my vehicle looks amazing. I highly recommend Caliber Collision at Crossroads to anyone looking for quality workmanship and exceptional customer service. Thank you, Stephanie, Mitch, and the entire team for going above and beyond!
Customer Service - 5.0/5.0 -
⭐⭐⭐⭐⭐ I had an outstanding experience at Caliber Collision at Crossroads! From start to finish, the customer service was exceptional, and the entire team made what could have been a stressful situation a smooth and positive experience. A special thank you to my service advisor, Stephanie, who kept me informed throughout the entire repair process. She was professional, knowledgeable, kind, and genuinely cared about making sure I was satisfied every step of the way. Her communication and attention to detail gave me complete confidence that my vehicle was in great hands. I also want to recognize Mitch, who took the time to answer several of my questions and address my concerns with patience and honesty. His willingness to help and explain everything thoroughly was greatly appreciated. The repairs were completed beautifully, and my vehicle looks amazing. I highly recommend Caliber Collision at Crossroads to anyone looking for quality workmanship and exceptional customer service. Thank you, Stephanie, Mitch, and the entire team for going above and beyond!
My Experience - 5.0/5.0 -
I was happy with the service I received!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gwnn is the best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good Work
My Experience - 5.0/5.0 -
Great customer service. Kept me updated every step during repairs and car looks great
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job done by the team at Caliber collision. My car looks exactly how it was before the collision. The turn around time was also earlier than expected. Thank you.
My Experience - 5.0/5.0 -
Stefanie and the entire staff were friendly, thorough and, most importantly, excellent at their jobs. The front of my wife’s truck looks like it just rolled off the showroom floor and it was delivered ahead of schedule which saves me from having to shift my work around next week. It was so good of a job I’m afraid she might try to bash up the other three sides just to get them redone too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stefanie could not have done a better job. She detailed the process, the cost, the timeline and came in at budget and early. Most importantly the workmanship is beautiful. Looks like a brand new front end off the line! Kudos to everyone at Caliber!
Customer Service - 5.0/5.0 -
Fantastic as I’ve already noted. Also kept me up on the progress via text, phone and internet as well and payment and insurance were a breeze.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great! I was kept updated on where my vehicle was in the process. Rental car was easy to pick up and drop off. Stuff was very friendly, knowledgeable and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, constant communication, friendly service
Customer Service - 5.0/5.0 -
Friendly, constant communication
Returned Clean
My Experience - 5.0/5.0 -
Very professional experience. Not only will I use them again, but I will recommend Caliber Collision to everyone!
Likely to Recommend - 5.0/5.0 -
As stated before, I am completely satisfied with the work completed
Repair Quality - 5.0/5.0 -
The work was done on time & the car looked great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent excellent excellent! Will highly recommend! Very happy with my overall experience. Great communication & service. Thank you so much!! 😊🤗
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone is so kind at this location. Steph and Gwen were phenomenal. I’ve had Caliber handle a previous car of mine but when someone backed into my late father’s camaro, that was a whole new ballgame and they were so understanding through the whole process. Always treated with care, and always get my vehicles back looking even better than before any accident. Thank you to the entire Crossroads team!