Caliber - Cross Roads
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repair looks wonderful and I appreciate the regular communication that kept us informed throughout the process, knowing what to expect. And our repair was dvd completed earlier than expected.
Likely to Recommend - 5.0/5.0 -
Convenient location, great service, friendly staff
Repair Quality - 5.0/5.0 -
Finished job looks great. Awesome communication!
Customer Service - 5.0/5.0 -
Everyone was very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
amazing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at this location was extremely helpful with anything I needed, communication couldn’t have been better, and when I noticed an issue with the truck after pick up they immediately got back to me and had me bring it back in to correct it without any hassle. My truck was done well before the initial finish date and Gwen was very quick to help me out with any questions I had as a person dealing with car insurance claims for the first time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I spoke to was helpful. The atmosphere at the shop is welcoming.
Likely to Recommend - 5.0/5.0 -
Definitely.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service is exemplary. They took care of any concern that I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for taking care of my car! It felt so nice to drive and even the air felt cooler and cleaner when I drove it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Stefanie for your professionalism, communication and thorough service throughout this process. Seamless experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stefanie was fantastic and made the whole experience seamless!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend caliber and Gwen to everyone !
Repair Quality - 5.0/5.0 -
Gwen was amazing. She made the process super easy and seamless. Explained everything and got my car in and out. I would recommend her to anyone looking for an autobody shop
Customer Service - 5.0/5.0 -
Again Gwen was phenomenal. She was so professional and explained everything in detail. She made this process super easy for me. I would come back to caliber just to work with her
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The lady assigned to my job was amazing. Couldn’t have asked for better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job done perfectly and ahead of time. Really appreciate the wash. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Beat schedule estimate. Really appreciate the wash. All around, great people to work with.
Customer Service - 5.0/5.0 -
Great service
My Experience - 5.0/5.0 -
Stephanie, my estimator and the young woman at the front desk were both exceptional in my dealings with them from start to finish. They were both not only responsive and professional but also very pleasant in their demeanors. Stephanie kept me updated often and my repairs were delivered on time, without delay. The company took care of all of the insurance needs so my process was very seamless. I would be happy to do business here in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephanie and the front desk staff were wonderful. I was kept abreast of progress along the way, all of my questions were answered and everyone was pleasant and professional. Just needed a back bumper replaced but it appears to have been completed professionally b
Customer Service - 5.0/5.0 -
As stated previously b
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Very communicative too. I highly recommend them!
Likely to Recommend - 5.0/5.0 -
I would have no hesitation recommending them!
Repair Quality - 5.0/5.0 -
Great service and communication. I highly recommend their shop!
Customer Service - 5.0/5.0 -
Great service!