Caliber - Cross Roads

4.8 (5,030reviews)
97%
11751 US Highway 380,  Cross Roads,  TX  76227

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,030)

My Experience

Great service. Very communicative too. I highly recommend them!

Likely to Recommend

I would have no hesitation recommending them!

Repair Quality

Great service and communication. I highly recommend their shop!

Customer Service

Great service!

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Repair Quality

Customer Service

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My Experience

I brought in my truck for repairs from being rear-ended. The entire team at Caliber Collision (Crossroads,Tx) welcomed me and made the process so easy. Billy took care of me and walked me through all the steps and kept in contact with the progress. Thanks Caliber for taking care of me and my family! You ROCK 100%!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent work, quick, efficient and no messy details. The Staff was a pleasant, patient and friendly. Great communication and I was texted regular updates.

Customer Service

Already commented on this.

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Repair Quality

Customer Service

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Repair Quality

excellent work, and customer service anazing

Customer Service

excellent work, and fantastic customer svc

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Repair Quality

Customer Service

My Experience

Billie was great to work with!!

My Experience

Likely to Recommend

Repair Quality

Great job!

Customer Service

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My Experience

Everything was great! Thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Caliber Collision was very courteous and helped us out so much through the whole process. Special Thanks to Robert Bowman of Caliber Collision in Rockwall and Stephanie of Caliber Collision in Crossroads.

Customer Service

Awesome group!

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Repair Quality

Customer Service

More than satisfied! You guys went above and beyond!

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Repair Quality

Customer Service

Everyone was wonderful.

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I would recommend to anyone that asked for a place to get their car fixed

Repair Quality

Very friendly, great communication, just amazing crew to work with. Would definitely recommend to anyone needing to have any kind of body work done.

Customer Service

Great - amazing communication

Returned Clean

Likely to Recommend

Very happy with everything

Repair Quality

Repair was done well & more quickly than I thought it would be

Customer Service

Everything was explained & received status updates routinely

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Likely to Recommend

Repair Quality

I was always kept up to date on the status of my car and was happy with results

Customer Service

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Repair Quality

Great customer service! I am satisfied with the level of service and workmanship at this location. Thanks!

Customer Service

Likely to Recommend

Repair Quality

This is jacks wife, as it was my car. Everything was great! Delaney was absolutely perfect—so informative and welcoming when we first spoke over the phone and met in person. But my absolute favorite part of the experience was Qwen. She is really awesome and it was incredibly impressive to see a WOMAN killing it in that position! She took care of absolutely everything that needed to be done and went the extra mile by personally getting my car back to me since I was stuck at work. I’ve used Caliber Collision a few times now and it’s always a wonderful experience, but this time I felt extra taken care of. 10/10!

Customer Service

This is jacks wife, as it was my car. Everything was great! Delaney was absolutely perfect—so informative and welcoming when we first spoke over the phone and met in person. But my absolute favorite part of the experience was Quen. She is really awesome and it was incredibly impressive to see a WOMAN killing it in that position! She took care of absolutely everything that needed to be done and went the extra mile by personally getting my car back to me since I was stuck at work. I’ve used Caliber Collision a few times now and it’s always a wonderful experience, but this time I felt extra taken care of. 10/10!

Returned Clean

My Experience

It was a wonderful experience. You took the worry out of the process. Daily updates kept me worry free. Thank you and your team for the great care. I will be recommending Caliber to my family and friends.