Caliber - Cumming
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Always complete with full expectations. Areas replaced look brand new and David your representative was extremely helpful and kept us up-to-date as the work progressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Caliber and the staff was great. I made the call to Farmers to file the claim, called Caliber to make my appointment and that’s all I had to do. I was kept informed via text and phone calls the whole way. I’m very happy with how my car looks as well. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Only because I have to return the vehicle for the spot to be painted
Repair Quality - 1.5/5.0 -
They repaired one side great but said as a courtesy they would repair another small spot on my car and it was left unfinished:/
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Appreciate the repair.
My Experience - 5.0/5.0 -
Frank was awesome and took care of everything. Good to see good people doing good things!!!
My Experience - 5.0/5.0 -
Mike and the entire staff were extremely professional and friendly. They did an outstanding repair job and kept me fully informed throughout the entire process. The repair was completed ahead of schedule and I couldn’t be happier with the quality of work. I highly recommend Caliber Collision and will use them in the future should the need arise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. Job well done.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Communication on status of repairs; additional damage during repairs; length of time for repairs; headlight and hood reassembly
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike would work past 7:00 pm and give me an update as to the progress of my Jetta. I really appreciate that extra effort. Brian Garrett
My Experience - 5.0/5.0 -
Your team is awesome. They did an excellent job on my vehicle. It looked like a new car when I picked it up. I totally appreciate your hard work. I will recommend your organization and let USAa know how pleased I am. Thank you sooo very much.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They damaged my tire while doing the vehicle. And later they claimed that they don’t know anything about it.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Y’all are the best! Took care of everything for me and did a great job on my car! Thank you!!!
My Experience - 5.0/5.0 -
I'm fully satisfied with Caliber collision service. I would definitely refer them to my friends and family.