Caliber - Dallas - Indian Trail

4.8 (3,596reviews)
96%
11261 Indian Trail,  Dallas,  TX  75229

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,596)

My Experience

I had a wonderful experience. I was kept well informed of the progress of my vehicle and the actual vehicle repairs were completed sooner than the estimated timeframe. The work that was completed was excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys did a great job. Truck never looked better. Jessie an Hugo are awesome. Thanks again 😀

Customer Service

Returned Clean

My Experience

Mayra and the team were great to work with and they had excellent communication

Likely to Recommend

Repair Quality

Mayra and team were kind and helpful

Customer Service

Returned Clean

My Experience

The tech that did the repairs did an awesome job! Much appreciated! And thank you to Myra for keeping me updated the entire time, you’re amazing! Job well done :)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate Caliber’s excellent customer service. Jesse Fuentes was so helpful and continued to keep me updated on repairs. They took good care of my car, and it’s good as new. I appreciated that they made the process so easy for me to get my car repaired. Shoutout to Dienna at the front desk for being so kind.

Likely to Recommend

Repair Quality

My vehicle feels pretty good so far and the paint job is excellent. I was disappointed that I received a scratched rim instead of a new one. I also question whether the alignment was checked/adjusted because it still pulls to the left some when I drive it. Also, the interior detail was a very nice touch though I do wish the spray had been wiped down instead of left to dry with spots all over my interior. The staff was very kind.

Customer Service

Returned Clean

Likely to Recommend

I’m not sure

Repair Quality

I’m not satisfied yet my tailgate is not working which caused me inconvenience now I need to take my car back to Place, which is inconvenient for me there should I check before handed over me the truck

Customer Service

I’m not satisfied yet my tailgate is not working which caused me inconvenience now I need to take my car back to Place, which is inconvenient for me there should I check before handed over me the truck

My Experience

Work was completed faster than expected and the car looks great!

Likely to Recommend

Repair Quality

Car looks great and was really clean upon return.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I love them. Mayra and the team are excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Loved the constant updates and communication. My advisor was amazing!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jesse and the team went above and beyond with my repair and communication.

Customer Service

The team were very communicative and it was very easy to get any help I needed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very helpful and did a great job on repairing my vehicle.

Likely to Recommend

Yes they did a great job.

Repair Quality

I was very satisfied with the job that you guys did, not only did you get my car back as promised but made the process a breeze. Thank you to everyone for working on my vehicle and getting it back to me like new.

Customer Service

The whole team was very helpful in getting my vehicle fixed and back to me in the time promised. Everyone went beyond what I was expecting and it felt great to have a team that not only cared about getting the job done but that I was very satisfied with the work.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean