Caliber - Addison

4.7 (1,687reviews)
96%
15508 Midway Road,  Addison,  TX  75001

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,687)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

From the time the car was delivered to Caliber facility until we picked it up completed the process was seamless! We were given frequent updates and the finish product looks fantastic! Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

My bumper was not repaired correctly and the fog light is still damaged.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service, I just got my car back today. Looks excellent and I appreciate the attention to detail in cleaning my car. I also really appreciate the warranty on their work. It gives me peace of mind and is a big reason why I will be coming back if I ever need to get my car repaired again. Thank you!

My Experience

Communication was great . Kept me informed along the way for every step. Everyone was super friendly

Likely to Recommend

Repair Quality

Door is getting stuck

Customer Service

Likely to Recommend

I was very satisfied with their work.

Repair Quality

Eric was a tremendous help. He kept me informed of the progress and always gave me information on additional charges.

Customer Service

Eric was fantastic

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

thank you very much for an outstanding job. you went above the usual .hopefully i won't have another issue with a fender bender. rest assured i will recommend your services. much thanks

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome repair and faster than expected turn-around time. Super glad I came to y’all. Will recommend people if I get a chance to. Loved the little starbursts at the front desk!

Likely to Recommend

Repair Quality

Great and timely repair. Thanks a ton.

Customer Service

Thorough updates along the timeline.

My Experience

Likely to Recommend

My car looks good and I’m happy. But the delays after delays when my car wasn’t even that damaged through me off

Repair Quality

My car looks good

Customer Service

After a few delays, communication was sent when expected

My Experience

Marisela was very effective in her communication via text. The entire staff was extremely accommodating and very receptive to explaining what was going on. Very pleased with the job the mechanics did to fix our vehicle. Amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I have and will continue to recommend Caliber Collision.

Repair Quality

It took a little longer than expected, however, Eric kept me regularly updated.

Customer Service

From the front desk to service, I was treated very well by friendly people.

Returned Clean

My Experience

Very professional staff all around. I appreciated the regular updates and was pleased that the repairs were completed promptly. Job well done, team!

Likely to Recommend

Repair Quality

Customer Service

Very professional staff and repairs done promptly

Likely to Recommend

Repair Quality

Customer Service