Caliber - Addison
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
From the time the car was delivered to Caliber facility until we picked it up completed the process was seamless! We were given frequent updates and the finish product looks fantastic! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, I just got my car back today. Looks excellent and I appreciate the attention to detail in cleaning my car. I also really appreciate the warranty on their work. It gives me peace of mind and is a big reason why I will be coming back if I ever need to get my car repaired again. Thank you!
My Experience - 5.0/5.0 -
Communication was great . Kept me informed along the way for every step. Everyone was super friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
Door is getting stuck
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was very satisfied with their work.
Repair Quality - 5.0/5.0 -
Eric was a tremendous help. He kept me informed of the progress and always gave me information on additional charges.
Customer Service - 5.0/5.0 -
Eric was fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
thank you very much for an outstanding job. you went above the usual .hopefully i won't have another issue with a fender bender. rest assured i will recommend your services. much thanks
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Awesome repair and faster than expected turn-around time. Super glad I came to y’all. Will recommend people if I get a chance to. Loved the little starbursts at the front desk!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and timely repair. Thanks a ton.
Customer Service - 5.0/5.0 -
Thorough updates along the timeline.
Likely to Recommend - 3.5/5.0 -
My car looks good and I’m happy. But the delays after delays when my car wasn’t even that damaged through me off
Repair Quality - 4.0/5.0 -
My car looks good
Customer Service - 4.0/5.0 -
After a few delays, communication was sent when expected
My Experience - 5.0/5.0 -
Marisela was very effective in her communication via text. The entire staff was extremely accommodating and very receptive to explaining what was going on. Very pleased with the job the mechanics did to fix our vehicle. Amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have and will continue to recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
It took a little longer than expected, however, Eric kept me regularly updated.
Customer Service - 5.0/5.0 -
From the front desk to service, I was treated very well by friendly people.
Returned Clean
My Experience - 5.0/5.0 -
Very professional staff all around. I appreciated the regular updates and was pleased that the repairs were completed promptly. Job well done, team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional staff and repairs done promptly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience from beginning to end. They handled everything seamlessly and communicated frequently. They didn't seem to have a problem with insurance covering everything even for a 2013 Accord. The repairs themselves look perfect. I can't even tell anything was damaged. Everyone I interacted with was very courteous and professional. Highly recommend this location but can't speak for others.