Caliber - Danville IL

4.8 (1,125reviews)
95%
4 Southgate Ct,  Tilton,  IL  61833

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,125)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional customer service, with staff members going above and beyond to keep clients informed throughout the repair process. Many highlight the excellent communication, with regular updates and phone calls that exceeded expectations. The quality of repairs receives high marks, with vehicles often looking brand new and customers unable to tell any damage occurred. Timeliness is generally positive, with many repairs completed on schedule or even early, though some customers experienced delays due to parts availability or additional damage discovered during repairs. The shop's professionalism, friendly staff, and attention to detail create a positive experience that leads to strong customer recommendations.
Select to learn more
"... longer to fix my car and it was done within week. I was very satisfied with everything from start to finish. I would highly recommend them." Read more
"Great work, friendly staff. Would highly recommend."
"It was a great experience from start to finish. The car looks good. It was helpful the rental car ..." Read more
"Caliber Collision made getting our truck fixed so easy. They talked to the insurance and car rental place ..." Read more
"Did not fix what they were supposed to fix. Was told they would be ordering parts. Haven't heard ..." Read more
"I received a call once a week for 4 months in regards to updates on the repairs! That is amazing customer service."
"... they said Wednesday, called back they said friday. Lack of communication." Read more
"BEST at keeping customers updated! ⭐️⭐️⭐️⭐️⭐️"
"I received updates throughout the process! Very much appreciated."
"Excellent service and communication!"

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication regarding progress of work/repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was a real pleasure working with Caliber. My truck looks fantastic. But it was their communication throughout the process I enjoyed. They would call or text to keep me informed of the progress and that to me is huge. Thank you Caliber Collision for your down home way of doing business and putting your customer first.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kept in touch with us letting us know what was going on work was very good all their employees were very pleasant and answered all of r questions would recommend their service to anyone

Customer Service

Very good

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very highly recommend

Repair Quality

Excellent service highly recommended

Customer Service

Perfect

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome job matching the paint to my car and repairing all the damage!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service