CARSTAR Sterling Collision

5.0 (1,525reviews)

99%

(217) 442-9373

2319 Georgetown Road, Tilton, IL 61833

99%

See Photos

2319 Georgetown Road
Tilton, IL 61833

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About CARSTAR Sterling Collision

See Photos

2319 Georgetown Road
Tilton, IL 61833

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 23 years.

We are a locally owned and operated Collision repair specialist facility. Bill and the team here focus on customer service and the highest quality repairs. Most insurers rank us 1st for quality and customer satisfaction. All the newest and greatest technology and equipment is here under one roof. We repair your vehicle to pre loss condition and communicate with you during the repair process with text, email, or even and old fashioned phone call! Tell the tow guys to tow it here and we will pay the tow, arrange a rental vhicle, and file the insurance paperwork. So Relax we will take it form here.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	Closed
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,525)

Sort By:
Newest
Rating

1,167 Customers Rated

5 Stars

74.2% Complete

(1132)
4 Stars

1.6% Complete

(25)
3 Stars

0.3% Complete

(4)
2 Stars

0.2% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before the damage. The complimentary interior and exterior detailing repeatedly exceeded expectations and was highlighted as a standout touch. Communication was a major strength, with customers appreciating frequent text and phone updates throughout the repair process. Staff professionalism, friendliness, and thoroughness in explaining repairs were widely commended. Many customers noted their vehicles were completed ahead of schedule, and several highlighted the shops willingness to go above and beyond, including assisting with insurance coordination. A few customers mentioned minor areas for improvement such as occasional delays due to parts availability and isolated cleanliness concerns, but these were consistently noted as outside the shops control or quickly resolved. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... not cleanable. You guys really are amazing. Also, the work you guys have done to the Car is phenomenal. It looks like it did when I bought it. Really thank ..." Read more

"... accurate information so they could calculate the loss. Extremely focused on quality work and customer service. Go with confidence as this shop is incredible!" Read more

"Excellent and perfect repair. Impossible to tell if ever damaged. Repair was completed on time promised and detailed in and out, which was ..." Read more

"... repairs, and I couldn't be happier with the results! The paint job is absolutely flawless—no mismatches, no imperfections—just like new. They went above ..." Read more

"... Our car was completed earlier than anticipated and the work had the same appearance as the day we bought it, the car was even detailed inside and out and looked ..." Read more

"... favorite thing is they got it done on the 23rd and it wasnt supposed to be done until the 30th! They detailed it inside and out so when I picked ..." Read more

"Great service! Everything was done in a very timely manner and done correctly and professionally! Would 100% recommend ..." Read more

"The staff at Sterling were very professional, they finished my vehicle over a week early and it looks brand new."

"... where your car is kept gives you a sense of security. Our car was completed earlier than anticipated and the work had the same appearance as the day we bought it, ..." Read more

"Great service and workmanship, my car was done ahead of schedule and was gleaming clean when picked up! Definitely recommended and I wouldn't ..." Read more

"I was well informed thru whole process, they went above and beyond and beyond in making my truck look like ..." Read more

"CarStar did an excellent job. Their communication through the process was an added plus. The staff is friendly and very thorough in explaining ..." Read more

"They did an amazing job on my Hyundai and they always kept me updated on my car. They also noticed I believe it was my passenger side break or turn ..." Read more

"... I really appreciated the proactive communication. They kept me updated every step of the way, which made the whole process stress-free and smooth. Highly ..." Read more

"... before we picked it up. Communication was excellent, we received texts updating us of progress during repair. Excellent!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication