Caliber - Dearborn Heights

4.9 (534reviews)
98%
25114 Ford Rd,  Dearborn Heights,  MI  48127

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (534)

My Experience

Beautiful job and very satisfied You're my collision shop forever Thanks The Family

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Repair Quality

Customer Service

My Experience

Everyone was great, very friendly. Work was completed sooner than estimated. Vehicle returned to me cleaner than when I dropped it off.

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Repair Quality

Customer Service

Everyone, and everything was great.

My Experience

They all work together as team, Excellent Customer Service, Great Hospitality it was my second Service with the team they were Great. I thank the team whole heartily

Likely to Recommend

Great team

Repair Quality

Excellent

Customer Service

They were hospitable, very informative on process and procedures, from beginning to the end, They were team of perfection

My Experience

The folks at Calber did a good job of repairing my vehicle. They kept me informed of the progress as it was happening.

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Repair Quality

Customer Service

My Experience

Very informative and helpful with the updates on the repairs of my vehicle. It was completed in a timely manner. The entire staff was very polite and caring. I will recommend you to others. Great job. Thanks a bunch 😊

My Experience

Likely to Recommend

Repair Quality

Service great, date of repairs quoted done earlier, great experience.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

They did a great job. My truck looked like it was brand new and nothing happened.

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Repair Quality

Customer Service

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I’m recommending this Caliber to everyone and I won’t be going anywhere else.

Repair Quality

Excellent experience! The communication and transparency were above expectations, the repair was flawless, and the people there were so kind and easy to work with. Car was ready early, and they even cleaned my windows as a kind touch. Don’t bother going elsewhere- this is it.

Customer Service

Cheryl, Jim and everyone else I spoke with were kind, personable and knowledgeable. Great team!

Returned Clean

Likely to Recommend

More than very likely as line as Jim Murney’s there

Repair Quality

Jim Murney’s service goes to 11.

Customer Service

Jim Murney is great. I was kept informed at all stages of the process. Great work was done.

Likely to Recommend

This was a total insurance repair. Don't know what their pricing for a repair would be like.

Repair Quality

It all looks good.

Customer Service

My Experience

Great experience! Friendly and constantly gave me updates on my vehicle

My Experience

thanks Calliber Collison 4 all of your professionalism.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

The whole team at Caliber Collision in Dearborn Heights Michigan was phenomenal! Everyone was so professional and kind. They even finished our car in 5 days which is unheard of! We are so grateful for this team and their hard work and dedication. Thank you to Jim who worked directly with us! Thank you to the whole team! You’re awesome!!

Likely to Recommend

We will definitely recommend caliber collision in Dearborn heights to anyone we can!

Repair Quality

We loved everyone at caliber collision! They were so professional and most importantly, KIND! Those qualities are, unfortunately not something that all business’s have anymore. They finished our vehicle earlier than expected and communicated with us the entire time. We are extremely happy with our entire experience! Thank you again!

Customer Service

Returned Clean

My Experience

They did an awesome job on my vehicle.

Likely to Recommend

Already doing it,

Repair Quality

They did a great job with our vehicle,

Customer Service

They did a great job with our vehicle,

Returned Clean

My Experience

Thank you, job well done..

Likely to Recommend

Repair Quality

Very good experience.

Customer Service

Very satisfied with service and staff

Returned Clean

My Experience

Great communications and easy to follow up with when I had questions. Staff are friendly and easy to talk to, especially Jim and Sean. Would definitely recommend to friends and family!