Caliber - Dearborn Heights
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was very professional from my initial interaction with them. They were clear in explaining what was needed and kept me updated throughout the process.
Likely to Recommend - 5.0/5.0 -
I would recommend my friends and family to Caliber Collision.
Repair Quality - 5.0/5.0 -
The shop was very professional and was good at updating me on the progress of the repairs. I am definitely going back whenever I need a collision shop.
Customer Service - 5.0/5.0 -
I was very satisfied with the job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellently customer service, promised turnaround time was met (early), pricing was transparent. I look forward to using Caliber in the near future.
My Experience - 5.0/5.0 -
The service was very good and it looks like new. Thank you so much !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The employees were very kind and friendly, they kept me up to date on my car so I didnt have to worry about anything. Excellent work.
Likely to Recommend - 5.0/5.0 -
Everyone was so nice and friendly, would recommend to anyone!
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the repair. You cant even tell the car was damaged in the first place!!
Customer Service - 5.0/5.0 -
The customer service was phenomenal. Everyone was so kind and explained everything clearly to me. They were patient when I was having issues with my card and overall made me feel secure.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with caliber collision was excellent!! The entire staff was great Jim, James, Cheryl, and the tow driver were great. I’m a senior citizen. They were patient kept me informed on every stage of the process and explained in detail the work being done on my car I would highly recommend without any reservations, caliber collision to my friends and family
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very polite and respectful and always in contact with me concerning the vehicle and the progress that was being made
Likely to Recommend - 5.0/5.0 -
Very much
Repair Quality - 5.0/5.0 -
It looks and runs brand new
Customer Service - 5.0/5.0 -
They were Curtise and professional
Returned Clean
My Experience - 5.0/5.0 -
Everyone is super nice and my car turned out lovely you’d never know it was in an accident
Likely to Recommend - 5.0/5.0 -
For all the reasons I mentioned before everybody’s super nice my car turned out beautiful. I was very satisfied.
Repair Quality - 5.0/5.0 -
Everyone was very nice to work with and very efficient
Customer Service - 5.0/5.0 -
Again, everyone was super nice. I received regular updates on their progress. It was a very nice experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was a bit hesitant about taking my car to someone new to me but WOW was my impression. Usually I had to sit and wait, or call the repair shop to see what was going on with my car but not at Caliber! They kept me updated all along the way, not once did I ever have to call them. It was the very best repair experience I’ve ever had! I will be recommending them to anyone who needs repairs!! Thank you to Caliber, and Jim for the best repair service ever!
Likely to Recommend - 5.0/5.0 -
Best repair service I have ever gotten.
Repair Quality - 5.0/5.0 -
My car looks beautiful again. Just like new!
Customer Service - 5.0/5.0 -
Excellent customer service by everyone I spoke with.
Returned Clean
My Experience - 5.0/5.0 -
My car was ready for pick up within a reasonable amount of time. Progress was reported on a regular basis via text and my car was returned perfectly repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Made this unfamiliar process very approachable and stress free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Went out of their way to help with my rental situation
Returned Clean
My Experience - 5.0/5.0 -
Everyone I delt with was kind and my vehicle was repaired quickly