Caliber - Dearborn Heights

4.9 (534reviews)
98%
25114 Ford Rd,  Dearborn Heights,  MI  48127

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (534)

My Experience

This was my first time having major repairs done on a car. Caliber Collision was absolutely amazing. Jim was an excellent representative of the company and made me feel like what I had to say was important. I will definitely be recommending Caliber to my friends and family for any repairs they might need.

Likely to Recommend

100% would recommend.

Repair Quality

This was such an easy experience, as a first time client. The whole team did a fantastic and timely job with my car. I will gladly recommend Caliber in Dearborn to family and friends.

Customer Service

The office staff was amazing and made me feel extremely comfortable.

Returned Clean

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Repair Quality

Customer Service

Jim was very helpful and kept me informed through the entire process. Car is as good as new

My Experience

Happy with the fast quality and polite professional care and work. Will be recommending your shop.

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Repair Quality

Very impressive work

Customer Service

Very kind and professional staff and great service

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Returned Clean

My Experience

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Repair Quality

They did a great job

Customer Service

Everyone was super friendly, honest, and helpful. I will definitely be coming back the next time theirs a problem with my car. These guys are the best help.

My Experience

Great job, kept me updated throughout the repair , I really appreciated that

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Repair Quality

Great communication

Customer Service

Returned Clean

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Yes. I even told then guy from Enterprise to recommend this place to anyone he knows needing work.

Repair Quality

Great communication and my vehicle looks fantastic.

Customer Service

Jim was beyond friendly and knowledgeable and gave me consistent updates each week. The secretary at the front desk was also extremely friendly and made my experience with Caliber Collision superb.

Returned Clean

My Experience

Thank you Caliber for your prompt and efficient service on my new Chevy Traverse. My car was repaired quickly and the repair was flawless. The customer service that I received was excellent. I was updated on the progress of the repair daily. I could not have gotten better service from anywhere else, including Chevrolet. The Caliber team made what I thought was going to be a long and stressful undertaking into a short and virtually effortless process. Thank you once again.

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My Experience

Professional and very efficient repair!

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I would highly recommend Caliber Collision.

Repair Quality

Totally satisfied.

Customer Service

Extremely professional, efficient, and excellent work on my car.

My Experience

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Repair Quality

It is took more time to fix my car then I thought, but my car turned out good

Customer Service

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Returned Clean

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This company does excellent work and they make sure the customer is informed from drop off to pick up of vehicle

Repair Quality

Professional and friendly staff. Repairs are excellent looks brand new they even washed it. My truck was ready on time. I would recommend to family and friends.

Customer Service

Customer service was excellent

Returned Clean

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My Experience

Did a great job and giving every week updates I diffantly recommend them to everyone!! Thank you so much!!

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Customer Service

Very good job. Thank you

My Experience

Customer service was outstanding. The text messages twice a week were very much appreciated!

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Returned Clean

My Experience

I appreciated the updates to let me know the progress of the repairs. A very professionally run business, the repairs looked great and I got my car back quickly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean