Caliber - Dearborn Heights
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I was going to call tomorrow or Monday but I also got sent an email for the survey. Everything went great I just need to get a realignment done, when the car is going straight the steering wheel is off to the left.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When I needed the realignment done, they came and got my car for me!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Thank you caliber collision for all you do
Repair Quality - 5.0/5.0 -
Great work, amazing customer service within timely manner. Will take my car anytime if needed outside work.
Customer Service - 5.0/5.0 -
The customer service representative was super sweet and fun to talk to you. Jim, The collision expert was responsive whenever I had questions and kept updating me every time he worked on my car
My Experience - 5.0/5.0 -
Jim was very helpful with everything about my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team! Great service! Very professional! I felt like I was with family 😊 Bonus!! My truck was finished in less than a week I’m very satisfied!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team got our car finished quickly even when starting up a new paint booth and all. Amazing turn around and great work, I have not seen anything on the vehicle to make me feel like they were a bad shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your entire staff was very friendly, professional and went the extra step to make sure I was happy. Appreciate all of you for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and accommodating. Highly recommend.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0 -
Jim was upfront and quick to keep me updated. No surprises throughout the whole experience and I’m completely satisfied with how I was treated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! I loved the text message updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Welcoming staff, very friendly and kept clear communication through the whole process.
Likely to Recommend - 5.0/5.0 -
This would be my first recommendation.
Repair Quality - 5.0/5.0 -
Repairs finished ahead of schedule and customer service was top tier.
Customer Service - 5.0/5.0 -
Polite and on top of updates.
Returned Clean
My Experience - 5.0/5.0 -
I love the work, i will let my friends and family know about the good work 😍
My Experience - 5.0/5.0 -
Cheryl and Jim are so great! I really appreciated the constant updates about my vehicle and explanation of the services. I will definitely come back in the future if I have any car issues!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My name is Beverly Bunse and I had such a wonderful experience getting my Honda CR-V Hybrid 2023. From when I dropped my car off to Caliber Collision they kept me informed daily. Highly recommend them.
My Experience - 5.0/5.0 -
The bodywork is excellent. Caliber collision made it look just the way I purchased it! I do have a small issue, but don’t know if that have anything to do with the collision shop. When I lock my doors from my keypad it locks the doors, but does not make the alarm sound to let me know that the doors are locked and it did before I dropped my truck off to the shop. But other than that, they took care of the vehicle by also cleaned the inside and out, made it look fresh off the lot.
My Experience - 5.0/5.0 -
I loved my experience at Caliber Collision. Everyone was helpful and friendly. They kept me updated on everything related to my repair. I would definitely recommend them to anyone and utilize their services again if needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with my service at Caliber Collision. The staff were so friendly and they updated me with real time repair statuses. I really appreciate them for fixing my vehicle and making it like new again!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Can never go wrong with caliber
Repair Quality - 5.0/5.0 -
Great company to work with, from day 1 to pick up they made sure they update me on what’s going on with my car. They also don’t accept a cash as a tip, but a way of saying thank you is to give them a review! Kudos caliber collision team! 10/10
Customer Service - 5.0/5.0 -
They exceed my expectations