Caliber - Dearborn Heights
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional service. Jim kept me posted daily on the work progress and my vehicle was fixed on time. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car drives like new. I appreciate everyone so much
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Love the constant updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, professional and very friendly staff
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great. Updates on the progress of the repairs were very helpful. It was Very easy to handle the claim process. I would recommend you guys to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and workmanship
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at caliber collision did an excellent job, everyone I spoke to was extremely friendly and they kept me up to date every step of the way with the repair of my vehicle. Great work!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Job done on time. Communication is great
My Experience - 5.0/5.0 -
Everything was perfect!
My Experience - 5.0/5.0 -
They were friendly and very informative! They did a wonderful job and even detailed the interior of my car. Very happy with their work and the staff! Would recommend them and would go there again !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great hob and kept me updated on their work
Customer Service - 5.0/5.0 -
Very informative and friendly
Returned Clean
My Experience - 5.0/5.0 -
They all were very nice . They kept me updated thru the whole process of fixing my Kia.They did a awesome job and they cleaned my car perfectly. They had it done exactly when it was estimated to be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody was very nice and my Kia looks brand smacking new again. I am very happy so far with all of the repairs.
Customer Service - 5.0/5.0 -
Everybody was very nice and my Kia looks brand smacking new again. I am very happy so far with all of the repairs.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good work
Repair Quality - 5.0/5.0 -
Everything is Awesome
Customer Service - 5.0/5.0 -
Everything is great
My Experience - 5.0/5.0 -
I appreciate each and everyone that assisted with the repairs on my vehicle. Special thanks Jim and his team for completing my vehicle due to my circumstances with Geico, Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
none
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend them to everyone and anyone!
Repair Quality - 5.0/5.0 -
Caliber collision did an amazing job on my car. Unfortunately I was in an accident and my insurance was helping me find a place to get my car repaired. Caliber collision was the one that could get me in soonest. I checked the reviews on and they had five stars. That put my mind at. I was still a little worried about the car repairs. Jim, the mechanic communicated with me the whole way through. I received text messages or phone calls at least every other day. I was already pretty upset about the accident but Caliber collision Made this terrible experience a lot better now that I have my car back and I drove it for a couple days now it feels like it’s better than it was before. They wash the car and detailed the inside, even though I had left things in it from my children. They really went above and beyond. I would recommend them to anybody and everybody. The woman at the desk owner of Caliber collision were awesome as well. The past few years it has been hard to find good customer, service, and people that make you feel comfortable. It was awesome to get that from Caliber collision.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Very helpful and impressive staff. I would highly recommend to anyone.
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
Repair was done to my complete satisfaction. I got updates about the progress of repair. Was ready to pick up in the promised time. Car was washed and cleaned thoroughly. Staff was professional, friendly and helpful. Completely satisfied with the service. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already sent one survey. I was completely satisfied with the quality of repair. Got updates as the work progressed. Staff was friendly and helpful.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber made the repair process fast and easy I would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber did a great job fast and convenient I really liked how they checked in and let us know how the repairs of the car were going