Caliber - Dearborn Heights
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car was ready for pick up within a reasonable amount of time. Progress was reported on a regular basis via text and my car was returned perfectly repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Made this unfamiliar process very approachable and stress free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Went out of their way to help with my rental situation
Returned Clean
My Experience - 5.0/5.0 -
Everyone I delt with was kind and my vehicle was repaired quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job went well, the mechanics were very well informed and kept me updated with every step of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When I dropped my Jeep off, James helped me. He was such a nice guy and walked me through the process. When I left that day I felt like we were friends. The lady in the office was super nice too! I was very pleased with the experience and would recommend your company to others.
Likely to Recommend - 5.0/5.0 -
This was a first for me to bring a car to a collision shop, I was nervous, but James made me feel very comfortable and at ease. I would highly recommend Caliber Collision
Repair Quality - 5.0/5.0 -
I was very impressed at how good of an experience it was. James walked me through everything. Updated texts daily. It was greatly appreciated.
Customer Service - 5.0/5.0 -
James and the office staff were very helpful and made me feel at ease
Returned Clean
My Experience - 5.0/5.0 -
Just keep up the good work. I was so happy with how fast yall service was
My Experience - 5.0/5.0 -
You all did a fantastic job on my car. It did take a bit long in general, but that's to be expected. On the other hand, it also ended up being done almost 2 weeks before the expected date, so I was happy. I appreciate that my car was washed, wiped down, and vacuumed before I picked it up. That took a load off of me. I would like to note that James was extremely helpful through all of this. He answered any questions my mom had when she called up there. He also went out of his way to show me why I had to pay my deductible on my insurance policy in detail when I asked.
My Experience - 5.0/5.0 -
The people at Caliber got my car fixed early and were super informative about each step while working on my vehicle. Thank you so much for getting me back on the road!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. They keep you informed at every step.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was awesome. I loved the updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff is very attentive and personable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Frequent updates and phenomenal work. Amazing customer service and excellent customer accommodation.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an awesome job on my car. Friendly people and James is very helpful and knows sign language to communicate with me. Thank you.
Likely to Recommend - 5.0/5.0 -
Yes, will let everyone knows about your shop and told them you did an awesome job on my car.
Repair Quality - 5.0/5.0 -
Friendly people. They did an awesome job on my car. Just perfect. Many thanks to James and everyone. James is the most helpful and know sign language and easy to communicate with. Thank you, everyone.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to thank Jim ,James and Cheryl for doing a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the speed and quality of service. I especially appreciate the status update text messages from Jim. Highly recommend Caliber Collision.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is an excellent company! I have had more than one great experience there. Thankyou for all you do to help people. It is appreciated!