Caliber - Dearborn Heights
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Their customer service exceeds customer service excellence!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
THE TEAM AT CALIBER IS AWSOME. THE QUALITY OF THEIR WORK IS AMAZING TO SAY THE LEAST. I AM SO PLEASED. THEY GO THAT EXTRA MILE TO MAKE SURE EVERYTHING IS PERFECT. THANK YOU SO MUCH.
Customer Service - 5.0/5.0 -
I AM SO PLEASED WITH THE CALIBER TEAM. THE REPAIR WAS PERFECT. THEY GO THE EXTRA MILE TO MADE SURE EVERYTHING WAS PERFECT. THE STAF IS KIND AND WAS A PLEASURE TO WORK WITH THEM. IF YOU WANT YOUR REPAIR TO BE DONE PERFECTLY, USE CALIBER COLISION!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work and great communications.
Customer Service - 5.0/5.0 -
Very friendly and kept me informed about the progress of my vehicle's repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jim is the man. Communicated with me everyday, and got the job done 4 days before the expected completion date!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was clean. The updates were consistent to let me know what’s going on with the car. Everyone at Caliber collision is just amazing
Likely to Recommend - 5.0/5.0 -
Again great service, great team and the work is on point.
Repair Quality - 5.0/5.0 -
Caliber collusion in Dearborn Heights is the best body shop I’ve ever been to from my cars. The service is on point, the staff is very friendly, and they’re consistent with letting you know what’s going on with your car. I picked this location regardless of the drive, just because of the service quality. Thank you Caliber collision for all that you do.
Customer Service - 5.0/5.0 -
Great customer service, amazing support team and very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent.
Customer Service - 5.0/5.0 -
Excellent experience! The last time I visited a Collision shop was over 20 years ago ie. accident they kept me informed of progress daily and was given a timeline.
My Experience - 5.0/5.0 -
Yes you guys did an excellent job I am really happy thank you so much !😊
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great from Cheryl and James was great as well. I know Jim was involved as well but I never was face to face with but even so my experience was all around great from Start to finish and will be coming back for any other repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of repair was excellent! Top tier
Customer Service - 5.0/5.0 -
Communication was awesome
My Experience - 5.0/5.0 -
Gear quality service !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Caliber Collision was outstanding… thank you for the great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was impeccable. They were patient with someone who had multiple question that wasn’t understood. Kept me in the know when it comes to my vehicle and have me honest feedback.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, courteous service. James is awesome!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the moment you took my car I was informed every few days on what was happening, I wasnt left in the dark! I was very impressed with the customer service, the staff was very pleasant. The car looks good and I would highly recommend this business.
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Car looks good and the customer service is excellent!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
They kept me updated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me updated every step of the way. And got car back a week earlier than expected.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff very professional and work ti my car done well communication was great as well.