Caliber - Dearborn Heights
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They kept me updated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me updated every step of the way. And got car back a week earlier than expected.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff very professional and work ti my car done well communication was great as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Finished sooner than expected. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They quickly took care of the rattle and provided a free car wash after the final repair. Nice staff, overall good team to work with.
Likely to Recommend - 5.0/5.0 -
Excellent service.
Repair Quality - 5.0/5.0 -
The car looks like new!
Customer Service - 5.0/5.0 -
Outstanding service, timely updates and respected the customer. I will recommend this business to my friends and family. Jim Murney, General Manager, leads a team of experienced people.
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was prompt, the staff was friendly and knowledgeable, and the collision repair's exceeded all expectations. 10/10!"
My Experience - 5.0/5.0 -
I really appreciated being kept on top of what was happening. Everyone I interacted with was very nice. The only change I would make is that I would have preferred that they not use a scent when cleaning the car. The new car small had been replaced be some other smell that I'm not fond of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A great job on my body repair! Customer service was excellent and friendly with the courtesy shuttle to the rental car company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jim and his team were so kind and communicative! Every couple days I was updated on where repairs were at and when I called with questions, they were answered with so much kindness and care. I really appreciated the thorough and compassionate connections they made and the quality work done on our car!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great commutations, very friendly and fast.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was wonderful. Kept in touch throughout. Repairs look great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great and really nice and kept me updated. Give them all raises
Customer Service - 5.0/5.0 -
Everyone was wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service in Dearborn above and beyond really friendly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great thanks again for doing a great job. Sorry it took so long to submit this I just wanted to put eyes on it and just got back home.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very happy with update notifications
Customer Service - 5.0/5.0 -
Very friendly staff
Returned Clean
My Experience - 5.0/5.0 -
Jim and the other staff were very friendly and answered all my questions I loved how jim was messaging me about the processes of my repair every day I do recommend them They did an excellent job on my repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and friendly. Appreciate the daily updates.
My Experience - 5.0/5.0 -
I thought the consistent communication updates were very impressive. I thank you for being so kind and helpful with my repair! I will always recommend this shop to anyone I know!