Caliber - Delafield

4.7 (1,300reviews)
96%
3591 Kettle Court East,  Delafield,  WI  53018

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,300)

Likely to Recommend

Repair Quality

My car looks great

Customer Service

Great service. Kept me informed every step of the repair process.

My Experience

Great coordination of service from beginning of claim to repair completion.

My Experience

Jeff was phenomenal! The front of my truck looks brand new! I will recommend friends to caliber collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They do a great job of doing what they say they will

Customer Service

Jeff is friendly and knowledgeable about what can or can’t be accomplished

My Experience

Repair was done fine. However they washed the brand new car with a shop rag and ruined almost every surface of the car and paint. They also left a scratch on the front bumper. They left it in worse condition than it was dropped off in

My Experience

Courteous employees, timely and good quality work

Likely to Recommend

Repair Quality

Repair looks very nice

Customer Service

Returned Clean

My Experience

Jeff was fantastic given our circumstances. We were hit by a construction company that was incredibly slow and uncomminicative. Having no experience being hit before, the situation could have been tense. But it was not. The process was calmly explained. And, I guess, some insurance companies are just sloooow. Communication is vital. On top of that the damage was fully repaired and the car looks great. So thanks!

Likely to Recommend

Repair Quality

This group went above and beyond to help us deal with a very slow to respond insurance company. Very thoughtful explanations on what to expect. Reduced our panic levels while we waited... and waited... :)

Customer Service

Returned Clean

My Experience

The texts were awesome throughout the process and much appreciated. Jeff was great to work with and very nice.

My Experience

Love the text updates, done way quicker than expected.

My Experience

The service was done quickly and so far appears to have been done very well. The process was seamless.

Likely to Recommend

Yes I would

Repair Quality

Customer Service

Very nicely done and very helpful Was done early also.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We are very impressed with our experience with caliber Collision Informative and efficient it actually was finished ahead of time. We can’t thank Jeff Krickhan enough. He was on it and honest and great with the updates and progress. Our car looks like new. We are so pleased. Well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff was very friendly and helpful.

Likely to Recommend

Will refer!

Repair Quality

Outstanding customer service from the entire team! I will certainly refer out to family and friends.

Customer Service

Outstanding

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Pretty seamless experience

Customer Service

Interactions were low and staff friendly, knowledgeable

Returned Clean