Caliber - Delafield

4.7 (1,300reviews)
96%
3591 Kettle Court East,  Delafield,  WI  53018

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,300)

My Experience

Took longer than I had hoped.

My Experience

Great customer service at all touch points, felt like me and my car were important to them. Car was detailed and super clean when I picked it up- did not expect that-thank you!!

My Experience

I understand it was unavoidable but it was a huge inconvenience being without my car for 3 more days than I was told

Likely to Recommend

Repair Quality

communication was lacking and car was not competely done so had to take it back. now going to another auto body shop to get it finished.

Customer Service

front staff receptionists are very friendly. did not feel the auto body techs were as friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Lisa & Ryan both did a FABULOUS job of keeping me informed about progress on the repair. I was very impressed by the thoroughness of their communication. Also very impressed the car had been freshly detailed when I picked it up. A very nice touch that, alone, would make me recommend your business to others.

My Experience

Everyone at Caliber was wonderful to deal with. I felt that the communication was good and that they addressed any concerns I had. I would recommend them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It has been three days since we picked up our repaired vehicle from Caliber Collision in Delafied, WI. Thus far, all the repair seems to have been well done. We enjoyed working with their staff and their excellent communication.

Likely to Recommend

Repair Quality

It's only been three days since we picked up our vehicle, but so far, so good!

Customer Service

My Experience

Communication with CAlibrr was excellent, and repairs completed very promptly and look great. I am very pleased with the process and the results.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lisa and Ryan were fantastic to work with!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Fast, efficient, friendly, hands down best service I’ve had yet. Would highly recommend.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Keeping me informed on the progress.

Likely to Recommend

Repair Quality

It took very long for a simple repair

Customer Service

Returned Clean

My Experience

I appreciated getting the frequent text updates and that you did everything you could to get me back in my vehicle as soon as possible. You have a great team!

Likely to Recommend

Repair Quality

Customer Service

My Experience

i loved this company i was dying to get my car back and was a bit annoying and they were always super kind.. and my car was pretty much detailed and i didn’t expect that.. amazing service