Caliber - Denver - Fox Street

4.7 (2,210reviews)
95%
4909 Fox Street,  Denver,  CO  80216

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,210)

My Experience

Still need damaged running board replaced?

Likely to Recommend

Repair Quality

Still pending...The repair to my running board was not completed

Customer Service

My Experience

Excellent customer service from day one through completion . My car looks brand new !!

Likely to Recommend

Definitely

Repair Quality

Looks brand spanking new

Customer Service

Excellent , best customer service. A pleasure to do business there . Rhonda is exceptional at her job …. And my car is gorgeous!!

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Repair Quality

Customer Service

My Experience

Rhonda took great care of us. Thanks!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Ahead of initial expected schedule, overall caliber is very communicative, but the person I initially had assigned to my file was spotty at best, didn’t call to update when she said she would and way over-promised timing. She also seemed relatively unfamiliar with the industry and process, likely leading to her bad info. Also, the mustang badge on my replaced lift gate was not properly adhered to the lift gate, but of course, caliber is fixing this. Otherwise great work.

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Repair Quality

The Caliber team was very helpful in keeping me informed and updated on what was going on with my car, and in the end did a wonderful job getting everything fixed.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

The receptionist at Caliber Colision on Fox Street, in Denver is exquisite! So kind and so engaging, as well as being very concerned about her customers. She is could possibly be the happiest employee at Caliber. She is constantly smiling, and excellent at her job. Eric, my original Caliber consultant was incredible at his job. He gave me very realistic expectations based on the damage to my 2016 Lexus, as well as what to expect from my insurance company. My 3rd experience was with Luke. Luke took over for Eric. When speaking with Luke, he truly enjoyed his job, and was eager to insure I was aware there was an open line of communication. He gave me his card, and made me aware he was available at any time. He continued to keep me abreast of the progress being made on my vehicle repairs. Luke also reiterated that the repair made to my Lexus was guaranteed for life. I was quite impressed. Thank you Caliber for a wonderful experience.

My Experience

The text updates were great, and the truck was done ahead of schedule!

Likely to Recommend

I will tell everyone to stay far away. When I tried to raise complaints and talk to a manager it was swept under the rug and told I can later. I was never allowed to. I will actively tell everyone to stay away at all costs

Repair Quality

When I got the car the seat belt wasn’t attached. The black next to the window is ruined, like it got melted. They made the back door worse than it was before.

Customer Service

I was told I would get updates twice a week. I got called twice in the 6 weeks my car was there. I had to call constantly to get an update. When I brought this up it was excused with “I was hard to get a hold of” …. The only communication the attempted was two calls. I was told I would get a quote for additional work I would get. I never got a quote. I brought up issues with the repairs when I picked up the car & she said she’d order the parts to fix it & call me. It had been three weeks since & she hasn’t called. By far the WORST COMMUNICATION I HAVE EVER HAD

Returned Clean

My Experience

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My Experience

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Customer Service

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Repair Quality

Slow start, but good recovery

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They communicated well and we’re able to get my vehicle done faster than expected.

Customer Service

The communication was excellent

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Repair Quality

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My Experience

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Returned Clean

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Customer Service

decent, forgot to call back a few times

Returned Clean

My Experience

Thank you to Rhonda and the team! They repaired my Honda Civic and kept me updated along the way on things. Would definitely reccommend their services to anyone.

My Experience

Thank you, Jonathan for fantastic, ongoing communication and a detailed overview of the services provided

Likely to Recommend

Repair Quality

Excellent repair, service, and communication

Customer Service