Caliber - Denver - Fox Street
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Great location!!
Repair Quality - 5.0/5.0 -
Everyone was great to work with. It was efficient, quick, and it was high quality work. Rhonda was a pleasure to deal with!
Customer Service - 5.0/5.0 -
Everyone was great to work with. It was efficient, quick, and it was high quality work. Rhonda was a pleasure to deal with!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ronda was always communicating with me regarding my car
My Experience - 5.0/5.0 -
Gabby was amazing from start to finish; responsive, great follow through, excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and updates throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
It took too long....
Repair Quality - 2.5/5.0 -
The repairs were done, but my pick-up date was pushed from 3 weeks to 6 weeks. When I initially dropped the car off, they told me that they had ALL of the parts. Then, the week I was supposed to pick up my car, they said they needed additional parts and that they had to order them. This picked my pickup date out another 3 weeks. The day before I was set to pick it up, they let me know that it may be pushed again. I had to put my foot down and tell them that this was a priority, since I needed my car for work. They ended up getting it done, but it was a stressful situation, which made me very frustrated.
Customer Service - 5.0/5.0 -
Gabby was very nice and I know she didn't have much control over the pickup time.
Returned Clean
My Experience - 5.0/5.0 -
The communication was fantastic snd our truck had serious damage. You did an awesome job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My advisor and techs were very friendly, helpful, and knowledgeable throughout the whole process. From getting my rental to the shop to getting my rental picked up after my repairs were complete. The process of dealing with the insurance was longer than the repairs! Thank you caliber for getting my wife back her baby!
Returned Clean
My Experience - 5.0/5.0 -
Great service and communication throughout the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
RHONDA single handedly will make me a lifelong customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great and Rhonda kept me updated every step of the way!
Customer Service - 5.0/5.0
Returned Clean
Repair Quality - 5.0/5.0 -
Mostly, Rhonda made the experience positive
Customer Service - 5.0/5.0 -
Agin, credit to Rhonda mostly
Returned Clean
My Experience - 5.0/5.0 -
Repairs look fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jonathan at Caliber did a stellar job with my car. The repair was thorough, and everything looks good as new. I was updated throughout the process an everyone at caliber was pleasant
My Experience - 5.0/5.0 -
Fantastic communication, and the immediate availability was great too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
For the most important part- overall repair, cleanliness and most of communication. Dropped the ball on simple check on quality (door wouldn’t open from inside) and communication on car being ready earlier instead of finding out on the day from the rental car company and expectation setting on pick up location being wrong at drop off
Repair Quality - 3.5/5.0 -
The overall quality of the paintwork is excellent but they forgot to fix the latch and the front passenger door wasn’t opening. You need to fix your QA as that was basic. Also, initial communication was great but I found out the car was ready early through my car rental company telling me that they had heard from Caliber. It was only when I got in contact that I was told that the car was going to be ready on the same day. Luckily I was available to go pick it up as this was 5 days before the forecast date. These are basic things. Overall the people are friendly so it was a shame that these basic things happened on quality control and communication. It’s also a shame on the communication because it meant you didn’t really get the credit for getting the work done early because the lack of communication created stress. Also because I was told the pick location would be the same as the drop off and was told I had to go to a different one.
Customer Service - 3.5/5.0 -
See comments from previous answer that talk about the repair AND the communication/ service. I would have loved to give a 10 but getting the update from the rental company not from caliber and finding out it was on that same day and that I had to pick up in a different location was a shame
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience!! Jonathan kept me updated on the progress of the repair at every stage. Drop off, pick up ( all coordinated very well with enterprise) and billing were very smooth. Overall, I highly recommend caliber collision for high quality repair backed by great customer service