Caliber - Denver - N Washington

4.8 (3,143reviews)
96%
7880 Washington Street,  Denver,  CO  80229

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (3,143)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new and exceeding expectations. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were recurring themes. A few customers noted areas for improvement, including occasional delays beyond promised dates, minor paint or calibration issues upon return, and isolated instances of poor front-desk communication - all drawn directly from customer comments.
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"... super quick getting my truck back to me and it was repaired perfectly, and even beyond my expectations!" Read more
"Customer service was outstanding, each step of the process I was posted!"
"The restoration of my car looks like its brand new."
"Caliber was amazing to work with and had the BEST customer service. I was provided updates on my car every step of the ..." Read more
"What an amazing and accommodating team!! You guys did an incredible job"
"My vehicle was completed earlier than expected, it was extremely fast!"
"It was ready before the estimated repair time"
"Earlier than expected"
"They completed it much later than the date they had promised."
"They were super quick getting my truck back to me and it was repaired perfectly, and even beyond my ..." Read more
"Communication was absolutely top notch!"
"Communications were detailed and timely"
"... with my vehicle, and an extremely fast turn around! Communication was excellent, I knew every step of the way what was happening.. I am extremely pleased with the service!" Read more
"Our first scheduled time got switched. Communication was terrible. We had to constantly call for updates. Understanding that things come up - we were told ..." Read more
"Really great communication throughout. I was kept aware of how the process was coming along and it was good to know as well as the work getting ..." Read more

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My Experience

Did a nice job

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Did a great job thank you

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Was treated with kindness

Returned Clean

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Returned Clean

My Experience

Communicative and went above and beyond with repairs, even cleaned my car!

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Repair Quality

I was very happy with Caliber Collision. I didn't expect my car to look as good as new after the car wreck. They were so friendly and professional, and great at communicating with me throughout the process.

Customer Service

Returned Clean

My Experience

I had the absolute best experience with Caliber! Cicely was my Estimator and she made the process so smooth from day one. I received daily updates, she took the time to actually walk me through the process and quotes explaining things so I would understand and treated my husband and daughter like her own family. I was happy to receive my car earlier than estimated and the team did an excellent job with all my repairs! This was the best experience I’ve ever had! Thanks Caliber for everything you guys ROCK!

My Experience

Cicely was upfront and kept me updated on the status of my claim, I really appreciate that great service. And the quality of the repair to my tail is gate is awesome, I am one happy customer.

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Very professional and great customer service! Open communication and had my vehicle completed ahead of schedule.

Customer Service

Amazing

Returned Clean

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Repair Quality

Absolutely amazing performance on my truck, looks brand as new and is driving great, thanks to the team and all workers for what you do!!!

Customer Service

Stated in first comment

Returned Clean

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It was a nice surprise that that car was cleaned and detailed as well

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Returned Clean

My Experience

Thabk you for making the experience seamless. Regular timely updates.

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My Experience

My Experience

They did an amazing job with my vehicle, and an extremely fast turn around! Communication was excellent, I knew every step of the way what was happening.. I am extremely pleased with the service!

Likely to Recommend

For sure, I will recommend caliber collision to all my friends and family..

Repair Quality

Caliber collision did an amazing job on my Murano, after my car accident. I was updated every week on the progress, and couldn't be happier with the finished product! They completed my vehicle, and had me back on the road extremely quickly! Highly recommend caliber collision, for repair work after a crash!

Customer Service

Customer service was outstanding, each step of the process I was posted!

Returned Clean

My Experience

The lady did an amazing job

Translated from Spanish by Carwise
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Likely to Recommend

En dos oportunidades me han atendido con mucha eficacia y he recomendado en repetidas oportunidades oportunidades su establecimiento.

Repair Quality

Excelente servicio y atención del personal en especial de Kathy, es una persona muy amable y atenta.

Customer Service

Eficiente y Eficaz.

Returned Clean