Caliber - Dickson City

4.8 (3,662reviews)
96%
960 Main St,  Dickson City,  PA  18519

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,662)

Likely to Recommend

Repair Quality

Customer service is awesome! Rose sent updates on the vehicles progress virtually every day.

Customer Service

Customer service was amazing. Rose sent texts everyday to keep me updated on my cars progress!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very friendly. They take you for a complete walk around of your vehicle and are very informative.

Returned Clean

Likely to Recommend

Definitely would recommend

Repair Quality

Caliber did a phenomenal job. Would highly recommend to anyone!

Customer Service

Friendly, helpful. Kept me updated frequently.

Likely to Recommend

Repair Quality

They were great to work with and kept me updated every step of the way

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great team, polite and timely. Would definitely use again - much appreciated!

Likely to Recommend

Repair Quality

Great work - Thanks!

Customer Service

Returned Clean

Likely to Recommend

Staff was very friendly, informative, and efficient.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very Clean

Customer Service

very nice, Rose thank you

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was told it be done on a certain date it wasn’t they said tomorrow an that day care they said sorry tomorrow. Then that day came an I work night shift I got a call at 2pm saying it was ready I was asleep called them at 4pm an said I could come pick it up I had work at 5 an my wife was at a doctors appointment and we couldn’t make it there before they closed I said I could be there bright an early the next day they began to tell me I could get charged extra for my rental call bc it was technically done and it needed to be picked up that same day My wife was in the doctors office and had to leave right then and there so we wouldn’t have to get charge

My Experience

Great job !!! Rich and Carla are amazing!! Always went above and beyond!! They even mailed my package that was in the back seat that was he headed to the post office on the day of the accident!! Thanks again

My Experience

Rose was great! Our car looks great, too!

My Experience

Staff was very friendly and very helpful I was very happy with the service I received and they did a great job on my vehicle will definitely recommend.

Likely to Recommend

Definitely would recommend,I had a very good experience with staff they were very friendly and definitely very helpful and did a great job in a timely matter.

Repair Quality

They are very helpful and did a great job.

Customer Service

Great very friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Rose reviewed the damage thoroughly with me and kept me informed of the repair progress. The shop did fantastic repair work on my 2017 Ram. The color match is terrific. The front bumper looks great again. My truck was returned complete on day 3.

Likely to Recommend

I definitely would recommend their service

Repair Quality

My truck looks like new again

Customer Service

the entire process was easy

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Unfortunately they forgot to put coolant in my vehicle. Other than that, everyone was extremely friendly and supportive. I was waiting for a phone call regarding some hail damage that was none of my car due to a recent storm. I never received a call back. Although this is not related to the claim, I was hoping to speak with someone.

Customer Service

My Experience

No problems as far as I can tell ; I’ve only had my car for a few hours so far though! One thing I can say is make sure your team is a little bit more careful with the tiny details like replacing the cover for the wire that plugs into my rear view mirror; they left that in my center console area. Also, I found a piece of my vehicle’s trim inside of the cabin. Again, not a big deal, just minute details. Great job thank you to anyone who worked on my car!

Likely to Recommend

Repair Quality

Incomplete paint job. Poor paint quality. Damage was not completely fixed. Additional damage to the vehicle.

Customer Service