Caliber - Dickson City

4.8 (3,662reviews)
96%
960 Main St,  Dickson City,  PA  18519

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,662)

Likely to Recommend

They were great to work with, will recommend

Repair Quality

Timely repair, transparency on status and communicated efficiently.

Customer Service

Transparent, efficient, great customer service

My Experience

Awesome, completed a week ahead of estimate, looks and runs greatl, great service.

My Experience

Love the daily check ins that Zach provided. Service was quick and efficient and love you can leave rental at shop and they take care of the return.

Likely to Recommend

Can’t say anything bad about my experience will definitely be referring to family and friends

Repair Quality

Repairs look great paint job looks fabulous.

Customer Service

Love the customer service Zach provided . I never once had to call to see where my repair stood. Zach was on top of things from the beginning. Repairs were done before estimated date. Loved how Zach also took care of the rental return.

Returned Clean

My Experience

I really appreciate the daily status reports that I was provided. This takes all the guest work out of where things Stand. Your team makes things as easiest possible for your customers. This is especially important for a stressful situation like car damage. Thank you again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So far so good! I appreciate your work and how you cared for my vehicle! Thank you so much💜

Customer Service

Returned Clean

My Experience

100% happy! Zak and staff were great.

My Experience

I recently selected Caliber Collision to repair my Ford SUV; and I couldn’t be more impressed with the phenomenal care I received. The staff was welcoming, professional, and genuinely attentive. My service advisor, Nick Voicekauskas took the time to thoroughly explain the issues with my vehicle. Nick kept me updated with real time progress reports, answered all my questions quickly! I knew I was in good hands with Nick and that the stress I was feeling after a collision (this being my only vehicle) was going to be handled without adding more stress to my personal situation. Nick is an excellent customer facing service advisor. I trusted him and his word immediately. Nick also made it super easy for me to return my Enterprise Rental by leaving it at Caliber and not having to try and arrange for a ride from the rental agency to Caliber. The work on my vehicle was completed faster than expected and returned clean. My experience with Caliber is an operation that operates with honesty, efficiency, and dedication to the customer. I highly recommend Caliber Collision to anyone looking for top tier automotive care!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely

Repair Quality

Customer Service

Fantastic staff there. So kind

Returned Clean

My Experience

Keep up the good work.

Likely to Recommend

Repair Quality

Customer Service

Yes especially the front desk.

Returned Clean

My Experience

Excellent work, thank you

Likely to Recommend

Repair Quality

Great job on my car!

Customer Service

Excellent customer service!

Returned Clean

Likely to Recommend

Repair Quality

The service from the entire team was exceptional. Cathy kept me informed at every step and went above and beyond to satisfy my needs. Every phone call and visit was handled with grace and professionalism. The quality of the work was excellent as well. The vehicle was clean and ready to go when I arrived.

Customer Service

Returned Clean

My Experience

Excellent job and completed faster than expected

Likely to Recommend

Repair Quality

Customer Service

My Experience

Totally phenomenal care. Thank you again for all you did. You went above and beyond.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service great customer service I would recommend them

Likely to Recommend

Repair Quality

Customer Service

Excellent service

Returned Clean

My Experience

Communication was great, repairs done in timely manner

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great customer service

My Experience

I’m satisfied with Caliber Collision, they worked above and beyond to repair my vehicle, the communication was great , Nick kept me informed of updates. I recommend this shop.

Likely to Recommend

I would absolutely recommend Caliber Collision in Dickson City, PA to anyone needing body work for their vehicle.

Repair Quality

Caliber Collision did an absolutely fantastic job repairing a dent in my truck. I know PDR stands for Paintless Dent Removal, but I'd say it in this case it also stands for Pretty Darn Remarkable! The customer service was amazing, if I could given them a rating of 10 x 10, if I could!

Customer Service

Absolutely fantastic customer service. Very, very satisfied. They treat you like gold!

Returned Clean