Caliber - Duncan

4.9 (1,562reviews)
98%
1645 E Main St,  Duncan,  SC  29334

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,562)

My Experience

Service up dates always sent by Chris. Very courteous.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I am very pleased with the results and how long it took to fix my car

Likely to Recommend

Repair Quality

I am really enjoying my car

Customer Service

Communication was good

Returned Clean

My Experience

I am always satisfied when I bring my vehicles to Caliber. It may take some time, but perfection always takes time! They always go the extra mile :)

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Repair Quality

Customer Service

My Experience

Douglas was very good to work with and very good at communication

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Customer Service

Returned Clean

My Experience

Overall experience was great and easy! I was kept up to date with the process. The rental car was there and I was able to return the car to the same location. Very easy and convenient.

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Repair Quality

Customer Service

Very welcoming and knowledgeable

Returned Clean

My Experience

Doug contacted me with updates on my car in a timely manner. When I picked up my car he reviewed everything that they had done to my car. My car was clean and ready to go.

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Repair Quality

Customer Service

Returned Clean

My Experience

Doug & Tamra were very helpful Thank you

Likely to Recommend

Repair Quality

You folks did a great job

Customer Service

Returned Clean

My Experience

Doug was great very helpful

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Repair Quality

Customer Service

Returned Clean

My Experience

Beautiful facility, the receptionist (Tamra) was exceptional, and the service advisor (Douglas) did a good job explaining everything to us.

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Repair Quality

Customer Service

Likely to Recommend

The car has a leak from the parts replaced by caliber and the repair shop in easley SC did not want to fix it.

Repair Quality

Car is leaking fluid after the repairs

Customer Service

Had to contact my insurance company so the car would get fixed: caliber did not want to fix the leak which could further damage the drivetrain.

Returned Clean

My Experience

Doug was communicate throughout the whole process answering any concerns I had

My Experience

The car looks great, they kept us updated on the status of repairs. The car was very clean looks great. I would use your services again if needed. Thanks

Likely to Recommend

Will recommend you to everyone

Repair Quality

Very professional, communication on status of repair excellent

Customer Service

Excellent

Returned Clean

My Experience

Whole experience was great!

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Repair Quality

Customer Service

Doug did a great job

Returned Clean

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Repair Quality

The body shop was very communicative and pleasant to work with. The front desk was always kind and helpful. They went out of their way (I think) to communicate any and all delays and they completed the repairs in a timely manor. Would recommend

Customer Service

The most communication I have ever received regarding any kind of service to the vehicle

My Experience

Truck looks great however the right taillight does not work… No issue can fix myself

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Repair Quality

Customer Service

Returned Clean

My Experience

Was very pleased with he work

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Repair Quality

Doug was very professional and explained everything in detail.

Customer Service

Fantastic

Returned Clean

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Repair Quality

Everything was perfect communication was perfect.

Customer Service

Returned Clean

My Experience

Likely to Recommend

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Customer Service