Caliber - Duncan

4.9 (1,559reviews)
98%
1645 E Main St,  Duncan,  SC  29334

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,559)

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My Experience

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My Experience

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Repair Quality

Great service, answered all my questions, they did a great job on my car had had it back to me quickly

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My Experience

Love the new Duncan location. Great people! Doug kept me informed with the progress with the van up to till it was completed. Did a fabulous job on the van. Looks great!

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Very pleased with the service.

Repair Quality

Customer Service

Doug kept me up to date every step of the way. I like that.

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My Experience

They did a great job

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My Experience

Paint is horrible, miss a piece to paint, R headlight in not installed propriety and have a gap between headlight and bumper, windshield rubber is bad, roof reel is un attached, R fender and R door gap is huge. I tomorrow at the day light may be I found more defects. Very disappointed

Likely to Recommend

I will recommend Caliber Collision to all, because they work is excellent and also the pay attention to the customer needs

Repair Quality

All the people are very attentive and professional, after Douglas explained to me that they work as far as the auto insurance authorizes them, I understood everything. The service is very good and I feel that they work to keep clients happy. Thanks

Customer Service

All the people are very attentive and professional, after Douglas explained to me that they work as far as the auto insurance authorizes them, I understood everything. The service is very good and I feel that they work to keep clients happy. Thanks

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My Experience

Very content with the final results! My appreciation goes out to the whole team for their arduous work.

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My Experience

I appreciate Doug keeping me informed throughout the whole process

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My Experience

Douglas Greeley, my service advisor, was very professional and went over everything that was done to my vehicle. Car came back in perfect condition.

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My Experience

Doug was very helpful and kept me updated of the progress along the way.

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Repair Quality

The repairs to my truck were well done. When a mistake was made during pick up, they graciously made it right.

Customer Service

Douglas was very helpful and kept me informed along the way.

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Repair Quality

Over all everything is good. I really liked when they went over with me and showed me what they did and how the process was. The work quality looked really good, I was satisfied with what I saw. One thing that I can say that it took quite a bit long. Instead of renting a car for two weeks, I could have my car for all that time and bring it back later to fix when they receive all parts. But still thank you.

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My Experience

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When I picked up my car I noticed a couple spots in the paint where it was worked on. The guy helping me said it was chips in the paint before he worked on it. The new clear coat made them show up and if he tried fixing it they would still be there. That was the most ridiculous thing I ever heard. The front was hit by road debris so it was up to your company to fix it correctly and not try and bullshit me. A piece is missing under the car and he never mentioned it. When I asked he said it’s on back order. Who knows if that’s even the case.

Customer Service

Explained earlier

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My Experience

The repairs looks good. The communication was awesome. I we'll definitely be referring to others. Job well done. Was even told if I see anything to let them know and they will fix it. I'm pleased with the job done.

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Repair Quality

Great job

Customer Service

Excellent

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My Experience

The team was great and provided good communication. The work was amazing! You can't even tell that there was damage to the car!

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