Caliber - Duncan

4.9 (1,542reviews)
98%
1645 E Main St,  Duncan,  SC  29334

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,542)

My Experience

Everyone was very nice and professional and I liked that I could leave our rental there and did not have to return it ourselves.

My Experience

Doug was communicative and prompt. He conveyed his plan well to me from the beginning and was very polite. My car was returned in great condition and all went smoothly.

Likely to Recommend

Repair Quality

The entire experience from beginning to end was effortless and thorough. The staff were all prompt and professional. Front desk do concierge was phenomenal. All of my inquiries were answered immediately and all fee requirements were mentioned in a timely manner. Overall 10/10 experience.

Customer Service

Everyone was communicative and transparent. Super friendly and professional

Returned Clean

My Experience

Doug and the Duncan team were fantastic

Likely to Recommend

Repair Quality

Doug and his team were fantastic

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

still has a loud noise 0resent that was not present before the accident

Customer Service

very good communication

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I really appreciate you working with me. Originally the car was scheduled to be finished 11/22 but instead it was finished on 11/16. My teenage daughter who is a senior really appreciated getting her car back. She was tired of her Grandmother taking her to school. The car looked great and Doug went over everything with me to include pictures of the repair.

Likely to Recommend

Repair Quality

The front and back of the sun looks brand new

Customer Service

Your office kept calling me with updates

Returned Clean

My Experience

Thank you for doing such a great job on my car.

Likely to Recommend

Repair Quality

Thank you for keeping me updated and completing everything as quickly as possible.

Customer Service

Returned Clean

My Experience

It was a great, quick and precise experience. Doug took very good care of me and my vehicle. He informed me of everything that was done and it made my days easier to handle.

Likely to Recommend

Repair Quality

Doug and the crew were exceptionally nice and friendly. Would recommend them to everyone that needs collision repairs.

Customer Service

Front desk service was great.

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I was very satisfied with the work they done they kept in contact with me throughout everything that was going on. and they are really fast workers and do the job right. I just want to say thank you guys for a job well done.

Likely to Recommend

Yes I recommend anyone to go to them, they're very easy to talk to and they will help you the best way they can.

Repair Quality

They are very professional, and do a really good job for their customers. I would definitely recommend anyone to use their service.

Customer Service

The custom service is very professional.

Returned Clean

My Experience

Doug did an outstanding job keeping me well informed and up to date on the progress of the repairs.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great service, great communication

My Experience

They were very friendly, punctual, detailed, the result of the work was very good and fast. The service was excellent.

Likely to Recommend

Repair Quality

They were very friendly, punctual, detailed, the result of the work was very good and fast. The service was excellent.

Customer Service

Returned Clean

My Experience

Y’all all great by doing work

My Experience

Everything looked perfect when i got the car! Great work & service. Thank you Doug!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean