Caliber - Eagan

4.8 (2,761reviews)

96%

(651) 452-0717

1399 Towncenter Drive, Eagan, MN 55123

96%

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1399 Towncenter Drive
Eagan, MN 55123

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About Caliber - Eagan

See Photos

1399 Towncenter Drive
Eagan, MN 55123

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,761)

Sort By:
Newest
Rating

2,155 Customers Rated

5 Stars

65.7% Complete

(1815)
4 Stars

8.4% Complete

(232)
3 Stars

1.7% Complete

(46)
2 Stars

1.1% Complete

(29)
1 Star

0.3% Complete

(9)
< 1 Star

0.9% Complete

(24)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with repairs completed to like-new condition and often ahead of schedule. The communication stands out as excellent, with regular text updates keeping customers informed throughout the repair process. Staff members are frequently described as professional, friendly, and knowledgeable, going above and beyond expectations. Many customers appreciate the unexpected vehicle detailing service. While most experiences are overwhelmingly positive, some customers noted occasional communication gaps, delays due to parts availability, and isolated issues with incomplete repairs that required follow-up visits.

Select to learn more

Service Quality
Communication

"Excellent customer service. Very quick turn around. Very nice employees who genuinely care about you ..." Read more

"The repair looks amazing and the price was very reasonable. Also the customer service was great. Everyone was ..." Read more

"I am so impressed with the quality of your service and the professionalism of the staff. That was extremely ..." Read more

"... and concise. All paperwork was explained in detail. The completed work was outstanding. When I picked up my vehicle it sparkled as though ..." Read more

"The repair was supposed to be a used bumper replacement that did not happen due to caliber complying with ..." Read more

"... experience. Vehicle was repaired ahead of schedule. Updates on progress of repairs was great." Read more

"I loved the txt message updates!"

"Communication was excellent throughout, and my vehicle looks amazing inside and out. Thank ..." Read more

"The communication on progress of repairs was excellent, timely, and accurate. The repairs were done in a ..." Read more

"Initially no - there were a few days in there where we didnt hear anything and when I finally got an hold ..." Read more

Service Quality
Communication

Service Quality
Communication

"Excellent customer service. Very quick turn around. Very nice employees who genuinely care about you ..." Read more

"The repair looks amazing and the price was very reasonable. Also the customer service was great. Everyone was ..." Read more

"I am so impressed with the quality of your service and the professionalism of the staff. That was extremely ..." Read more

"... and concise. All paperwork was explained in detail. The completed work was outstanding. When I picked up my vehicle it sparkled as though ..." Read more

"The repair was supposed to be a used bumper replacement that did not happen due to caliber complying with ..." Read more

"... experience. Vehicle was repaired ahead of schedule. Updates on progress of repairs was great." Read more

"I loved the txt message updates!"

"Communication was excellent throughout, and my vehicle looks amazing inside and out. Thank ..." Read more

"The communication on progress of repairs was excellent, timely, and accurate. The repairs were done in a ..." Read more

"Initially no - there were a few days in there where we didnt hear anything and when I finally got an hold ..." Read more

Michael (Honda owner) reviewed 7/30/26

I told Jesse this, but just restating. This experience was terrific. Gleefully, I don’t need repairs often and feel out of touch. Everyone I interacted with was exceptionally professional and the process was just simple. Super shout out to Jesse and his ability to quickly assess and manage the situation. For sure will recommend to anyone!

Stephanie (Mazda owner) reviewed 7/29/26

Both Kenneth and Drew were incredible at working to secure all the parts needed for my repair. It was not easy but they did it. They stayed in excellent contact with me the entire time, and made the process as easy for me as they could. A real pleasure doing business with Caliber. Thank you.

every time

it's only been 24 hours, but so far so good

both Drew and Kenneth were exceptional

Darnisha (Chevrolet owner) reviewed 7/29/26

Communication, progress update, friendly, helpful, quality

Ruth (Nissan owner) reviewed 7/28/26

Edward (Hyundai owner) reviewed 7/27/26

Alex was great!

Anonymous (GMC owner) reviewed 7/27/26

The tail light was not replaced and no one has called back as promised

Kendall (Mazda owner) reviewed 7/27/26

They did change the pick up time and there wasn’t much communication about that. Otherwise a great experience and everyone was super nice.

Mitchell (Toyota owner) reviewed 7/27/26

Douglas (GMC owner) reviewed 7/27/26

Mary (Kia owner) reviewed 7/24/26

Make sure to clean the inside of the car when you do the outside. It would make your shop stand out .

Connissa (Infiniti owner) reviewed 7/24/26

Mike (Ford owner) reviewed 7/23/26

Samuel (Audi owner) reviewed 7/23/26

Peter (Subaru owner) reviewed 7/22/26

A little disappointed in 4 days in first estimate but took 7 Workmanship looks 100% good

Judith (Toyota owner) reviewed 7/22/26

I delt with Alex and he was incredible. When we did a walk around do he could explain what needed to be done and what did not. He did mention that there was one sad note in repairing the vehicle, and that was they could not save my Got Yarn sticker. That was too funny. I will totally recommend your company to any in the need of Repairs.

Troy (Mazda owner) reviewed 7/22/26

Dawn (Lincoln owner) reviewed 7/20/26

I want a manager, not from the Eagan MN location, to call me direct at 612-840-0500. Thank you.

Please have a manager contact me at 612-840-0500. Thank you.

Rahul (Honda owner) reviewed 7/20/26

Maria (Saab owner) reviewed 7/16/26

Daniel (Ford owner) reviewed 7/16/26

Di,d everything they said they were going to do.

They were great

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view more shops in: Eagan | 55123

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Caliber - Eagan

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Eagan

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,761)

2,155 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 2.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0