Heppner's Auto Body (7th Street)

4.9 (1,872reviews)
99%
395 E. 7th St.,  Saint Paul,  MN  55101
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In operation 70 years, 28 years at this location.

Heppner's Auto Body has been serving the Twin Cities since 1956. We offer complete collision repair and provide our customers and insurance partners an experience that is second to none. We have experienced and motivated estimators and technicians who value the work they complete on each and every repair. Heppner's Auto Body has been family owned and operated for sixty years and we have been trusted by generations of families to repair their vehicles with precision. We offer free estimates, a lifetime warranty, and have rental vehicles available. Choose Heppner's, where quality is never an accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (1,872)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding communication, with many highlighting proactive phone calls, texts, and step-by-step updates throughout the repair process. The quality of repair work receives strong acclaim, with vehicles frequently described as looking new or better than expected. Timeliness is a notable strength, as numerous customers report their vehicles being completed ahead of schedule. Staff friendliness and professionalism are repeatedly commended. A few customers noted areas for improvement, including occasional delays in follow-up on outstanding parts, minor cleanliness inconsistencies on interiors, and rare instances of new issues discovered post-repair - all points raised directly by customers themselves.
AI-Generated from reviews written in the last 12 months
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"They did an amazing job. They did quality work in a very reasonable time and the communication was top notch"
"This was our first time using Heppner's and they exceeded all expectations. From clear and timely communication about all aspects of our repair needs to going the ..." Read more
"... quicker than expected which we were very happy about! The repairs looked great and the car was cleaner than when I dropped it off." Read more
"... appreciated the updates as they worked on my van. The work was done very well. I will definitely use them again if I ever need repairs again." Read more
"The staff were very responsive and always friendly. The quality of workmanship was excellent."
"... process and kept me updated on the status of my car. They got the work done quicker than expected which we were very happy about! The repairs looked great and the car was cleaner ..." Read more
"Great job, done sooner then anticipated , great communication"
"It was very quick finish before time"
"I was disappointed with the length of time it took to finish my car repairs, but this was not the fault of the shop. I appreciated ..." Read more
"The job was completed even before it was agreed upon."
"Unbelievably clear communication about everything. Helpful with dealing with the insurance company especially ..." Read more
"I got multiple phone calls keeping me informed what was going on"
"They give me a call to update for everything about what need to be done and when will be completed."
"... Heppners team was great! My car looks like new!! They called and texted every couple of days to keep me updated with their progress! Great experience all around!" Read more
"... have to call or ask for any updates about your car. They always call to update about your car." Read more

Likely to Recommend

Repair Quality

Customer Service

They kept me notified each step of the way. I knew exactly what part of my car was being completed

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good customer service from the team! Repairs were great!

Customer Service

Very proactive communication and updates throughout the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys were awesome, I will definitely be recommending you guys to other people who would need work done. Thank you Marshall for calling to update me on my car every week. The car turned out great!!

Customer Service

Marshall called every week to update me

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Working with Marshell and the crew is great. Fast and friendly service.

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate everything well done great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From Kellie Schmidt; All went well. Happy with keeping me informed, and timeline. Happy with staff. Really appreciate Enterprise Car rental right next door very convenient. I will recommend Heppner's.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Heppner's was great to work with. They called me throughout the whole process and kept me updated on the status of my car. They got the work done quicker than expected which we were very happy about! The repairs looked great and the car was cleaner than when I dropped it off.

Customer Service

Great customer service! They called every couple of days to update me so I always knew what was going on.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I really appreciated the updates as they worked on my van. The work was done very well. I will definitely use them again if I ever need repairs again.

Customer Service

See above

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The communication, especially the phone updates from Marshall, on the status of my repair were really appreciated. You kept things moving with the insurance company.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We are happy with Heppner's and we would recommend it to other people.

Repair Quality

Very friendly staff, great communication, excellent work with the paint job.

Customer Service

Easy to talk to, kept me updated.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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