Heppner's Auto Body (Commons)

4.9 (2,851reviews)
98%
624 Commons Dr,  Woodbury,  MN  55125
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Heppner's Auto Body has been serving the Twin Cities since 1956. We offer complete collision repair and provide our customers and insurance partners an experience that is second to none. We have experienced and motivated estimators and technicians who value the work they complete on each and every repair. Heppner's Auto Body has been family owned and operated for sixty years and we have been trusted by generations of families to repair their vehicles with precision. We offer free estimates, a lifetime warranty, and have rental vehicles available. Choose Heppner's, where quality is never an accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,851)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, thorough communication, and timely repairs. Many highlight the professionalism and dedication of the team, noting that repairs were frequently completed ahead of schedule. Customers appreciate being kept informed throughout the repair process via regular calls and updates. The complimentary interior and exterior detailing surprised and delighted many customers. A few customers noted areas for improvement, including inconsistent scheduling, delays in resolving billing discrepancies, and instances where vehicles were returned with unresolved issues - all shared directly from customer feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... after a run in with a pole. From start to finish, the team was professional, honest, and did excellent work. They explained everything clearly, kept me updated ..." Read more
"... above and beyond to make sure I was taken care of. The quality of work was excellent – my car looks amazing! What impressed me most was how they listened to me, ..." Read more
"... employ them three times now. They are Top Notch. The quality of the work is outstanding and excellent. The communication by the team about expectations ..." Read more
"Excellent service!! Very responsive in terms of repairs to be done, parts ordered and time it will take to ..." Read more
"... repair people are so incredibly kind and helpful. The work is completed to perfection." Read more
"... everything clearly, kept me updated on the progress, and had my truck back to me faster than expected. The repairs look fantastic — you cant even tell ..." Read more
"Your customer service is great! Your work is thorough and completed when you say it will be done."
"It was ready I believe 2 days ahead of when they had indicated. It was in perfect condition, inside and out."
"... totally mislead me on how long the repair would take.. They told me three days and it took 17 and it still wasnt fixed." Read more
"Extra work was needed and so it took longer than originally estimated. But I was informed promptly and Heppners made sure ..." Read more

Likely to Recommend

Repair Quality

This was the best service by Wes and Mark. Excellent communication and great people! I would recommend Heppners Woodbury to anyone!! Thank you for the outstanding service!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I could not have asked for better service!! If I could have given higher grades, I would have. It was seamless and perfect.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Heppner’s made everything easy, and kept me informed of the progress on my car. They worked directly with my insurance and my car rental company. Finally, they did an excellent job on the repairs!

Likely to Recommend

Repair Quality

Heppner's did a great job keeping me informed about the progress of my vehicle repairs. They worked directly with my insurance and car rental agency. I would absolutely use them again for future auto body work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Through several years and different cars Marco G. Has always provided excellent communication and kept me updated on all work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair took longer than was expected because they found that another part was needed, and it was not readily available.

Customer Service

Good communication. Increased their credit amount for my car rental. Car was washed before return.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

paint matched and car drives nice was keep up to date on progress as work was done

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very satisfied.

Repair Quality

Car looks great. Detailed and everything. Love it.

Customer Service

From day one they were great. Called when they said they would. Made it easy.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You people did a great job fixing my truck and really appreciate you cleaning the inside of it

Customer Service

You provided good feedback through the process

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wes was fantastic! Very easy process from start to finish!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job and delivered early. Thank you!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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