Caliber - Eau Claire

4.8 (301reviews)

97%

(715) 727-4349

2516 Truax Blvd, Eau Claire, WI 54703

97%

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2516 Truax Blvd
Eau Claire, WI 54703

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About Caliber - Eau Claire

See Photos

2516 Truax Blvd
Eau Claire, WI 54703

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (301)

Sort By:
Newest
Rating

252 Customers Rated

5 Stars

73.1% Complete

(220)
4 Stars

7% Complete

(21)
3 Stars

1.7% Complete

(5)
2 Stars

0.7% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

1.3% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting the frequent and proactive text updates that kept them informed throughout the repair process. The quality of repairs was widely celebrated, with vehicles described as looking brand new upon return. Timeliness was a strong positive theme, as numerous customers noted their vehicles were completed ahead of schedule. Several customers were pleasantly surprised to receive a cleaned interior along with their repairs. A small number of customers noted areas for improvement, including occasional delays, inconsistent follow-up communication after initial postponements, and isolated concerns about repair quality and fit. These observations come directly from customer comments and reflect opportunities to further elevate the already high standard of service.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent communication and updates from start to finish. The quality of work is unparalleled. A great experience all around. Best in the business hands down."

"Absolutely the best experience we have ever had with getting repairs done."

"The staff were phenomenal. They were quick with clear communication during the entire process. Any issue we had was fixed and handled immediately. ..." Read more

"Excellent customer service, Great communication, Efficient turnaround time"

"... repair was progressing and when the car was ready. The repair work was superior. It looked exactly like the day I brought it home from the dealership" Read more

"Truck was finished one week ahead of estimated time frame and it looks great"

"... all my questions. The staff was super friendly and my car was done earlier than expected which was great!!!" Read more

"Fast Service five days earlier than estimated time!"

"3 weeks over estimated install time, picked it up with an extremely loud rattle in the front end. Ended up ..." Read more

"Very professional and kind. Finished my car way before the estimated date."

"... never heard of them so I had no expectations. The communication was phenomenal as I was sent texts with updates frequently. My van looks brand new and I ..." Read more

"Communication was great. The work done was flawless. Great Job!"

"Excellent Customer Service great communication"

"... which I appreciate since I didnt have a rental car, great with text updates, and as a bonus the interior of my car was cleaned, which I did not expect but greatly ..." Read more

"Communication was great, took a lot less time than originally expected. Great experience all around."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent communication and updates from start to finish. The quality of work is unparalleled. A great experience all around. Best in the business hands down."

"Absolutely the best experience we have ever had with getting repairs done."

"The staff were phenomenal. They were quick with clear communication during the entire process. Any issue we had was fixed and handled immediately. ..." Read more

"Excellent customer service, Great communication, Efficient turnaround time"

"... repair was progressing and when the car was ready. The repair work was superior. It looked exactly like the day I brought it home from the dealership" Read more

"Truck was finished one week ahead of estimated time frame and it looks great"

"... all my questions. The staff was super friendly and my car was done earlier than expected which was great!!!" Read more

"Fast Service five days earlier than estimated time!"

"3 weeks over estimated install time, picked it up with an extremely loud rattle in the front end. Ended up ..." Read more

"Very professional and kind. Finished my car way before the estimated date."

"... never heard of them so I had no expectations. The communication was phenomenal as I was sent texts with updates frequently. My van looks brand new and I ..." Read more

"Communication was great. The work done was flawless. Great Job!"

"Excellent Customer Service great communication"

"... which I appreciate since I didnt have a rental car, great with text updates, and as a bonus the interior of my car was cleaned, which I did not expect but greatly ..." Read more

"Communication was great, took a lot less time than originally expected. Great experience all around."

Sarah (Subaru owner) reviewed 8/13/26

Joshua (Ford owner) reviewed 8/11/26

Clear information throughout the entire process, kept me in the loop and updated at each stage. Answering questions patiently and communicated everything efficiently in a timely manner

Ryan (Chevrolet owner) reviewed 8/10/26

Peng (Honda owner) reviewed 8/6/26

Jeremy (Honda owner) reviewed 8/5/26

John (Kia owner) reviewed 8/5/26

Tre (Kia owner) reviewed 8/3/26

Very good overall

Veronica (Subaru owner) reviewed 8/3/26

Katherine (Subaru owner) reviewed 8/3/26

Martin (Ford owner) reviewed 8/1/26

Katelyn (Ford owner) reviewed 8/1/26

Great customer service, always kept us updated. Even coordinated our car rental and everything for us. Nothing but great things to say about these guys

Ethan (Toyota owner) reviewed 8/1/26

Very professionally done work, zero complaints.

Looks good as new.

Great car repair shop with really friendly and professional staff. Took care of me with no troubles or annoyances at all.

Erin (Ford owner) reviewed 7/30/26

Sean (Audi owner) reviewed 7/30/26

Amazing people

People are fantastic. The paint job is fantastic. The lady up front, and chris are great! But between my license plate bolt catchers were smashed in that holding my plate that wasn't like that before, and the diffuser wasn't fully attached well, but they fixed it when i told them

Vameng (Ford owner) reviewed 7/29/26

Rachel (Jeep owner) reviewed 7/27/26

Excellent Customer Service great communication

Excellent communication great customer service

Harrison (Ford owner) reviewed 7/27/26

The truck looks great. I really appreciated the interior and exterior detail too!

Dustin (Kia owner) reviewed 7/27/26

Johnnie (RAM owner) reviewed 7/25/26

Heather (Subaru owner) reviewed 7/24/26

Excellent job Communication was great and my vehicle looks brand new.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Eau Claire

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Eau Claire

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (301)

252 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?