Caliber - Edgewater

4.8 (4,465reviews)
95%
115 W Central Ave,  Edgewater,  MD  21037

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (4,465)

My Experience

Hearing the progress everyday was definitely a plus. Thank you

My Experience

Likely to Recommend

Repair Quality

Derick was excellent.

Customer Service

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We have used this shop before and both times they were very reliable and did excellent work. Would highly recommend.

Repair Quality

Customer Service

Steve was excellent with communication and explaining the process and what repairs needed to be done.

My Experience

Still glass fragments inside lift gate that rattle when gate opened or closed, and occasionally just driving.

Likely to Recommend

Repair Quality

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Repair Quality

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Repair Quality

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Customer Service

They kept notifying my brother (the owner) after I gave them my contact information.

Returned Clean

My Experience

Great work!

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was a great experience. Derek, was great.

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Great

Repair Quality

Great

Customer Service

Great

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

great job, nice people.

Customer Service

Returned Clean

My Experience

Absolutely stellar

Likely to Recommend

Definitely will recommend the Edgewater shop

Repair Quality

Derick, Steve and their staff are amazing. They worked with my Insurance, ans well the rental car company and fixed my truck on time.

Customer Service

Returned Clean

My Experience

Everyone was very kind. Thoroughly explained the plan and process of getting my car fixed. Gave many updates throughout the process.

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Repair Quality

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Live in an old folks community with bad drivers who need Caliber right down the street.

Repair Quality

Susan was great. Derick was great. The car looks great. Great.

Customer Service

Great

Returned Clean

My Experience

Chris and the rest of the staff were totally professional and friendly. If we ever need autobody work again, Caliber Collision will absolutely get our business!

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Repair Quality

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Repair Quality

Steve made everything easy.

Customer Service

Everyone is friendly and helpful.

Returned Clean

Likely to Recommend

Sorry after my own experience I would feel like I would be doing someone a disservice telling them to have their repairs done there. While the things missed on my car may seem little. With cars, little can be life or death. If the things I can see that are small were missed, what else is missed that I don’t know about?

Repair Quality

Forgot to fully put things back together, didn’t do things claimed to be done, lost my car key for a week before telling me. Lost a piece of my car. Totally all around unacceptable. Steve was however fantastic and very forthcoming about everything happening. But the work done and how it was handled was subpar at best.

Customer Service

Steve is great. Can’t blame him.