Caliber - Edgewater

4.8 (4,467reviews)
95%
115 W Central Ave,  Edgewater,  MD  21037

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (4,467)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the status of informing me of what and when of my Honda repairs and when it would be ready for pickup. It looks brand new! Thank you.

Likely to Recommend

Repair Quality

Appreciated the status of each phase of the repairs, very detailed.

Customer Service

Very cordial.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Well after being told that a part on the repair job was needed to be ordered only find out that said part needed to be OEM and was back ordered from part manufacturer company. Which in turn changed the time frame of completing the repair by weeks. Chris was very informative with me even though I expressed much frustration with the process. He was patient and understanding with me. Which was much appreciated.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great customer service

My Experience

Steve is amazing. He is so great at what he does.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The experience was really good. Mellisa and Chris were great. I would recommend Caliber in Edgewater!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Beautiful job on the body work!

Customer Service

Excellent communication and friendliness..

My Experience

Steve was wonderful about keeping me informed on the progress of my repair and the situation with my insurance company. As usual, caliber did exemplary work and I am very satisfied.

Likely to Recommend

Have been a satisfied client for many years, and highly recommend Caliber to everyone

Repair Quality

the completed work is exceptional as always! Steve kept me well informed of the progress with the insurance and the work.

Customer Service

Everyone from the ladies at the desk, to Steve, were very friendly and efficient at their jobs. I always know I am in good hands.

Returned Clean

My Experience

My Experience

I have used Caliber Collision a few times over the last couple decades, and feel like I can always trust my car at the Edgewater location. Chris was great and kept me informed along the way this time around, and I was able to pick up my car as soon as I got the call that it was done. However I will admit I forget it is a chain until I get calls from a call center that doesn’t seem to know what is going on. I found contacting the shop itself was way more helpful and made it an overall comfortable experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean