Caliber - Edmond - Deer Creek

4.9 (968reviews)
98%
17925 N Pennsylvania Ave,  Oklahoma City,  OK  73012

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (968)

Likely to Recommend

Repair Quality

Customer Service

After having an issue with my vehicle, got pulled apart in an automatic car wash, I filed my claim. The process was quick, painless and communication was great. Appointments was made after consulting my availability, rental car was set up with no issue. Vehicle was dropped off at Caliber Collision. Communication from Caliber was excellent. Had vehicle less than a week, would have been sooner but were awaiting parts. Would definitely recommend Caliber Collision in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good work and completed on time!

Customer Service

They were very helpful.

Returned Clean

My Experience

I am extremely excited with my repairs. Your team did a great job on my Chevy Truck. I will recommend anyone who needs body work repair to get in touch with you.

My Experience

Staff was very courteous and knowledgeable about all facets of the repair process. Work was perfect and time to repair was quite acceptable. They maintained frequent repair updates which I appreciated.

Likely to Recommend

Repair Quality

Caliber Collision did a great job with their communication throughout the process of repairing my vehicle. When I first called they were able to schedule an appointment the same week to take a look at my vehicle. Once I brought my vehicle in they gave me an estimate of two weeks to have the vehicle fixed and completed the repairs within that timeframe. While they were fixing my vehicle I received numerous text messages about the status of my repairs (initial text to say thank you for choosing them, another text to let me know that the part was ordered, another to let me know that their was a delay with the part, another to let me know my vehicle was ready for pick up). I didn’t have to call multiple times to see when they could get me in, or to determine when they might have my vehicle ready. I cannot stress how important this is when you are without a vehicle and have to rent or borrow another vehicle when your car is being fixed. The only reason they did not receive a perfect score is because there was some confusion about what needed to be paid, what was paid, communication about the form of payment that is accepted (no cash) and how late in the day the repairs were made on a Friday (informed my vehicle was ready at 5:17 pm and they closed at 5:30 pm) and I had to wait until Monday to grab my car because I couldn’t make it to them in 13 minutes before they closed for the weekend. All in all I would recommend them and use them again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Laura from Caliber Collision, came by on a non-working Saturday so they could return our vehicle to us. Great work too, no complains, also reasonable time! Thanks!

My Experience

Likely to Recommend

I quit going to service king in 2013. Gerber collision is where I’ll refer many people I know in the area. Caliber Collision is a worse representation than Service King and their staff is clueless in how to deal with customers.

Repair Quality

No attention to detail about what needed to be fixed. The team Bragged about getting insurance to fix more than what I had identified / needed fixed due to the incident.

Customer Service

Same as before

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

So proud and happy for the job that they have done on my car I give them a 10 and will refer anybody to Caliber Collisions thank you for your service 😊 ☺️ 🙏

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at Caliber did a great job! They updated me regularly on their progress and got the car back to me even quicker than expected!